Reviews
Our experience at IP Mazda has been nothing short of a nightmare since purchase. After receiving notice of a safety recall from Mazda on our vehicle Bensons auto group has refused to repair our vehicle. I have set appointments to which Bensons auto group will cancel on me shortly before the scheduled time to bring the vehicle in. Bensons auto group does not care about the safety of their customers at all.
Our experience at IP Mazda has been nothing short of a nightmare since purchase. After receiving notice of a safety recall from Mazda on our vehicle Bensons auto group has refused to repair our vehicle. I have set appointments to which Bensons auto group will cancel on me shortly before the scheduled time to bring the vehicle in. Bensons auto group does not care about the safety of their customers at all.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Stuart, this is not what we expect out of our team, and I want to apologize for cancelling your appointments. We want to make these repairs in a timely manner, so please give me a call, and I will help set your appointment. Best, Clary Lunday - Service Manager - (210) 406-0144
Kim did a great job of getting my vehicle serviced quickly and efficiently. Another fine job. I will definitely be back.
Kim did a great job of getting my vehicle serviced quickly and efficiently. Another fine job. I will definitely be back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Philip, thank you for sharing your experience with Kim and the team! We look forward to your next visit, and we are happy to have you in the IPAC family.
Busco la manera de ayudar a negociar y pude hacer preguntas, y también en español.
Busco la manera de ayudar a negociar y pude hacer preguntas, y también en español.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Olimpia, gracias por sus amables palabras sobre nuestro equipo! Le agradecemos por elegir a Benson's Auto Group Mazda. Gracias por ser parte de la familia IPAC!
Abel was a good representative for the dealer. He was courteous and professional. Even though I arrived half an hour early, they got started on my car right away. I appreciate the detailed report of this major service, and will definitely return for any future servicing needs.
Abel was a good representative for the dealer. He was courteous and professional. Even though I arrived half an hour early, they got started on my car right away. I appreciate the detailed report of this major service, and will definitely return for any future servicing needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to learn that Abel and the team took such great care of you. Here at Benson's Auto Group Mazda, we are grateful for your business and your five stars! Thank you for being part of the IPAC family!
Great service in a timely manner. They are always friendly and professional. I always look forward to getting my car serviced for that reason. I love how they send me a video & a papers describing exactly what I need to work on my car.
Great service in a timely manner. They are always friendly and professional. I always look forward to getting my car serviced for that reason. I love how they send me a video & a papers describing exactly what I need to work on my car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Molly, thank you for sharing your wonderful feedback about our team! We look forward to serving you again at Benson's Auto Group Mazda. Take care!
They meet everything I was looking for in a car I went in n out
They meet everything I was looking for in a car I went in n out
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your confidence in Benson's Auto Group Mazda! We appreciate your business, Samantha. Welcome to the IPAC family!
Good service in a timely manner. The staff was very friendly and professional and the tech did a good job.
Good service in a timely manner. The staff was very friendly and professional and the tech did a good job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Benson's Auto Group Mazda and sharing your feedback! We are pleased to see our team provided you with efficient and professional service. Thank you for being part of the IPAC family.
Went in told them what I wanted n what payments I was looking for and they meet all that I wanted! ♡
Went in told them what I wanted n what payments I was looking for and they meet all that I wanted! ♡
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Samantha, thank you for leaving a positive review and for being part of the IPAC family!
The Staff, Waiting area and Service is Great. Kim is friendly, communicated and kept me updated on the vehicle. Laura is Professional, hard worker, and caring. She notified me with a Loaner, which was a Plus. Sandy, Greeted me with Family Love and Nick Technician, who is very thorough, knowledgeable and friendly. Take good care of the Staff, as they take care of their Mazda Customers. Thank you for your service since 2008.
The Staff, Waiting area and Service is Great. Kim is friendly, communicated and kept me updated on the vehicle. Laura is Professional, hard worker, and caring. She notified me with a Loaner, which was a Plus. Sandy, Greeted me with Family Love and Nick Technician, who is very thorough, knowledgeable and friendly. Take good care of the Staff, as they take care of their Mazda Customers. Thank you for your service since 2008.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lara, it's wonderful to hear that our team has consistently delivered excellent service since 2008! We appreciate your kind words and we’ll make sure to share this feedback with everyone. Thank you for being part of the IPAC family at Benson's Auto Group Mazda Service Center!
The best costumer service and affordable prices. Kim is the best and friendliest person. I always bring my car here for maintenance.
The best costumer service and affordable prices. Kim is the best and friendliest person. I always bring my car here for maintenance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, we're glad to have you as a loyal customer! It's wonderful to hear Kim and the team continue to impress you with their professionalism and efficiency. See you again at Benson's Auto Group Mazda! Thank you for being part of the IPAC family.