Reviews
Great customer service!
Great customer service! Questions or concerns were addressed. I would definitely recommend Butler Lexus for car purchases!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rod Love is absolutely the best!
Rod Love is absolutely the best!! I have 7 cars going to 4 different dealerships for services (Mercedes, Cadillac, GMC and Lexus). Nothing compares to the service Lexus brings..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff at Butler Lexus is amazing!
The staff at Butler Lexus is amazing! They took excellent care of my GX! Rod Love and his tech Chad Strickland did a fantastic job! 💚
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service experience at Butler Lexus & Rod Love
My experience with Rod Love is always pleasant & efficient. I appreciate the loaner that’s provided So I am able to run my errands in Macon while my car is being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service representative was spectacular and detailed.
Service representative was spectacular and detailed. They are efficient and timely. Love it! I drive over an hour to service here. They are that good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always have the best experience when I come in to have
I always have the best experience when I come in to have my car serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Satisfied customer!
Excellent service from the time you pull into the service garage until you pull out of the service garage! Everyone is friendly and very attentive regarding my service experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfied customer!
Excellent service from the time you pull into the service garage until you pull out of the service garage! Everyone is friendly and very attentive regarding my service experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We dealt with salesman Greg Morgan who located the car
We dealt with salesman Greg Morgan who located the car that we wanted. He gave us a timeframe as to when the car should arrive. The car arrived on time and the price quoted was the same amount when we picked the car up. I don’t remember the young man’s name that went over the options with us but he spent quite a bit of time with us until we were comfortable with the operating procedures.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Repair Service, Pleasant Waiting Area!
I always enjoy my visits to Butler. Rod takes the time to review my car's status and goes over every aspect of my car's condition. My Lexus is 14 years old and sometimes needs additional work. Rod never pressures me, and I usually end up having the job done. It costs a bit more but it's worth it to feel secure on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
