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Butler Lexus (Butler Auto Group)

(1,388 reviews)
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Lexus (Butler Auto Group) from DealerRater.

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We have had 5 lexus cars over 30 years and always

We have had 5 lexus cars over 30 years and always received perfect service. Regan Beck is just the greatest person for the job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great service and always appreciate the loaner.

Great service and always appreciate the loaner. Price for service seems to be high, but I guess you get what you pay for, overall satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

rod is always helpful and excellent.

rod is always helpful and excellent. we love butler lexus service department is top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great car buying experience

The process couldn’t have gone more smoothly. Third time buying from Butler Lexus. My salesman Art Mattox couldn’t be more knowledgeable and helpful. I recommend Art and the dealership highly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Great service department and Rod Is the best I drive almost 2 hours and they get me done and on the road and give me a car to drive while they are doing the service Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always professional and does a great job!

Always professional and does a great job! This is a great dealership. I highly recommend using them to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I have been a customer for many years and have never had

I have been a customer for many years and have never had a bad experience at Butler Lexus. Always top notch service. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great Service

My Service Representative is Andy Miller and he is great. He is always professional and service oriented. The staff in the Service Department always make me feel as if I am the only Customer. Customers are a priority at Butler Lexus Service Department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Simply the best!

Simply the best! In and out, quick, convenient service. Will definitely add as highly preferred dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great car and love the service at Macon Ga Lexus w

Rod Love is very helpful and always helps me and explains everything to me busy but not to busy for great customer service I enjoy going in and getting a drink it feels like family , everyone is so friendly and I love to go every time I need a oil change ! I have had three Lexus and I love them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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