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Butler Lexus (Butler Auto Group)

(1,388 reviews)
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Lexus (Butler Auto Group) from DealerRater.

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Car Purchase

Outsanding experince. The salesman Greg kept me informed of the vehicles coming in and helped through the whole process without being pushy about buying the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy to work with, quick, & efficient!

I love Butler Lexus. They are always quick, fast, efficient, and friendly. I can always know that I will feel relaxed and treated with complete respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Owner

Butler Lexus is a delight to deal with. Fast and efficient. Reagan and Rod always take great care of me and my car. Thanks so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Satisfied

Great service at Butler Lexus! Staff is friendly and courteous. I didn’t purchase my car from Butler Lexus because they had low inventory at the time of my purchase. I would definitely have purchased my car from there if the inventory had been available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Service Anywhere

Although it was a Friday and a very busy day for them, they managed to work me in to get a leaky tire replaced before I got stranded somewhere. They go beyond what other dealerships are willing to do. Andy Miller is an excellent service technician!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Scheduled Service

Excellent Customer Service. We were given a nice rental car, so we didn’t need to wait at the dealership. This was offered without us needing to ask. Very considerate. When we received our car back it was nicely washed. Great Experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Scheduled Service

Excellent Customer Service. We were given a nice rental car, so we didn’t need to wait at the dealership. This was offered without us needing to ask. Very considerate. When we received our car back it was nicely washed. Great Experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car Service

I got my car service 9/24/2022. When I arrive everyone greeted me with a smile. Rod Love answer all my question. And my loaner was ready. Thank you for great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car Service

I got my car service 9/24/2022. When I arrive everyone greeted me with a smile. Rod Love answer all my question. And my loaner was ready. Thank you for great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy wirh new Lexus

Great experience with Jason and his team in selecting a new car for me and then helping me set up everything and try to learn about all the bells and whistles. Excellent customer service team. Superb buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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