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Butler Lexus

(1,387 reviews)
Visit Butler Lexus
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:30pm 7:30am–6:00pm
Tuesday 9:00am–6:30pm 7:30am–6:00pm
Wednesday 9:00am–6:30pm 7:30am–6:00pm
Thursday 9:00am–6:30pm 7:30am–6:00pm
Friday 9:00am–6:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 438-0481 (877) 438-0481
Used (888) 598-6570 (888) 598-6570
Service (478) 257-3846 (478) 257-3846

Reviews

(1,387 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Butler Lexus from DealerRater.

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Butler Lexus service dept.

Butler Lexus service dept., continues taking great care of my Lexus, I really appreciate the friendly staff, thanks Ragan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Every aspect of Butler Lexus's service department is

Every aspect of Butler Lexus's service department is excellent! From intake to checkout, everyone is professional, courteous and efficient! My wife and I drive 150 miles to use Butler Lexus over multiple dealers along the way and within 75 miles. That SHOULD speak volumes...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service every time!

Great service every time! Kayla and David have been great to work with. Very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have always found the Butler dealerships to be

I have always found the Butler dealerships to be professional & fair in all of my encounters.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service center personnel were professional, friendly,

The service center personnel were professional, friendly, knowledgeable of the vehicle. Explanations were made very clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great folks, very knowledgeable about my car, strives to

Great folks, very knowledgeable about my car, strives to exceed my expectations, 10/10 service ,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Kayla Shepard and the staff was very helpful and

Kayla Shepard and the staff was very helpful and courtesy. A big thank you to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Wes was amazing with picking up and dropping my car off.

Wes was amazing with picking up and dropping my car off. Also, dealership went ahead and completed the coating on the paint without having an appointment! Amazing customer service and I would highly recommend this dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best Lexus dealership around.

Best Lexus dealership around. Regan is the best in the service department and Jason is best salesman

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Outstanding service and an outstanding Dealership.

Regarding Sales, Alan Bell is excellent. Regarding Service, Rod Live has been tremendously helpful and always insures my needs are met. Rod is very thorough and makes sure I am part of the service decisions for my GX 460. In Rod's absence Regan is equally skilled and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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