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Five Star Chrysler Dodge Jeep Ram

(576 reviews)
Visit Five Star Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Chrysler Dodge Jeep Ram from DealerRater.

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Came in with a issue. Was from out of town. Richard was...

Came in with a issue. Was from out of town. Richard was great. Thanks for helping! Even took me to rental car company. Long day for my grandson but they helped every way the could. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are delighted to know that our team was able to help you with your car, especially Richard. We are always here to help at Five Star Chrysler Jeep Dodge Ram Macon!

Everyone was friendly and respectful. The service was...

Everyone was friendly and respectful. The service was fast and I didn’t have to wait long. The whole atmosphere was my best in my life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Five Star Chrysler Jeep Dodge Ram Macon! We are happy to know that you enjoyed our services. We look forward to working with you again!

Juvon was a excellent salesman and he went above and...

Juvon was a excellent salesman and he went above and beyond his job duties to make sure i was satisfied with my purchase. He have excellent customer service skills i will refer anyone to him and the guy who did my final paperwork was excellent too he made sure i was satisfied with my purchase. Great teamwork and great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Latasha, Thank you for your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Juvon was able to create this environment for you. Thank you for choosing Five Star Chrysler Jeep Dodge Ram Macon and we hope to see you again.

Five Star Macon GA, Cathleen Jackson

Visit Cathleen Jackson at Five Star Dodge in Macon Georgia, I promise you she will go above and beyond everything to get you in the vehicle of your choice. She spent all day with me until I was satisfied with my vehicle. She's very knowledgeable about not only the cars on the Mazda lot as well. Trust me y'all, she's the sales person you want working hard for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your nice review for Five Star Chrysler Jeep Dodge Ram Macon, John. We truly appreciate our positive feedback for Cathleen, and we look forward to the next service visit in the future. Let us know if we can ever do anything else!

To make sure everything was good for me . He made sure I...

To make sure everything was good for me . He made sure I have somewhere to sit and wait on my jeep, ask me if I need anything why I was there just ask

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team always works hard to make your experience great! They will be glad to learn your feedback. Thanks for choosing Five Star Chrysler Jeep Dodge Ram Macon!

I have purchased several vehicles in the past at 5 Star...

I have purchased several vehicles in the past at 5 Star Dodge, Chrysler Jeep in Macon and have always been satisfied with my Grand Cherokees. However, I just purchased a 2021 Grand Cherokee Limited and was so impressed with salesman Rico Wilson I have to share.He was nice, polite, knew what I wanted, which was very specific and difficult to find, and he found it. I love my new Vehicle thanks to Rico!He has to be at the top of my list in salesmen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you so much for your five star review. We are thrilled that Rico could assist you in such a polite, professional and helpful manner. We appreciate the kind words and we hope you enjoy your new 2021 Grand Cherokee Limited and are looking forward to assisting you again for any of your future automotive needs. Thank you for choosing Five Star Chrysler Jeep Dodge Ram Macon!

Best Car Salesman I Have Ever Had at 5 Star Macon

I have purchased many vehicles at 5 Star and Rico Wilson is Best Salesman I have ever had! Knew what I wanted and found it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Five star of Macon fixed everything thing on my truck!!...

Five star of Macon fixed everything thing on my truck!! Called me throughout the process updated updated me on my truck. Rudy thank you for excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Kasey always takes care of me any time I have to bring in...

Kasey always takes care of me any time I have to bring in my Jeep. I've had wheel sensors replaced twice now and did my homework before coming in. They didn't try to upsell me on other services that needed doing, just asked me if I wanted extra done, which I didn't, and they didn't push.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I loved the experience of buying a new car at Mazda....

I loved the experience of buying a new car at Mazda. David Richardson was an excellent salesman, all the other people involved were very helpful as well. I am very pleased with the Mazda dealership both sales and service. I am a returning buyer, this is the third new car I have purchased from this dealership. I do not believe I would buy another car from any other dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.