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Platinum Autohaus

(351 reviews)
Visit Platinum Autohaus
Sales hours: 10:00am to 5:30pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–5:30pm
Sunday 12:00pm–4:30pm
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
(310) 750-3890 (310) 750-3890

Reviews

(351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Platinum Autohaus from DealerRater.

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Simply OUTSTANDING!!

I saw the Tesla Model S and Neil made a great deal happen. Great price (very fair), outstanding service, and a fun experience to not only converse and talk 'cars' with them but to see their passion come through in what they are selling (which are very nice vehicles). I would highly recommend to see them first before purchasing. I drove over 500 miles to make the purchase and would do so again. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you kindly for your warm words. It was a real treat to get to talk cars and technology with you. You made the process easy for us and I'm glad to hear we were able to reciprocate. We can't thank you enough for choosing us, especially considering the extra long drive from your location! We are just a call/email/text away if we can be of service. All the best!

Car buying made AWESOME!

If you're looking for a car, Platimun Autohaus is the place to go. Last month I bought a car while vacationing in California. Best car purchasing experience we've ever had. Not only did Neil make the purchase of my Range Rover insanely smooth, he also arranged for my other car to be shipped back to Colorado. Everyone at the dealership went above and beyond to get my new SUV ready for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Holly, it honestly was a breath of fresh air to get to interact with both you and your husband. You and your husband are extremely pleasant people. We are thankful for the opportunity you gave us to earn your business. We hope we get to serve you and your family for years to come!

Awesome overall experience!

Very impressed with Neal and the entire Platinum team. Even though I was interested in their least expensive vehicle, they gave me the same attention as if I was buying one of their many luxury vehicles. It was also fun to browse their incredible luxury inventory and dream about upgrading in a few years. I'm sure I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words. We are glad to hear that you had a pleasant experience with us. It was a pleasure to serve you. We are here if we can be of service to you.

Audi R8

I was looking for an Audi R8 in auto trader and found one listed at Platinum in Redondo Beach. I owned a vintage Porsche that I wanted to trade, but wasn't sure of the value. Andy met me and was very well versed on the Audi and Porsche. He and Alex spent considerable time researching the value of my car and we came to a very fair deal. The customer service is superb at Platinum, it's a no nonsense process and very transparent. I always felt comfortable with the negotiations and believe it was the best deal I could have made with any dealer. The cars at Platinum are very clean low mileage and well maintained. If you are looking for a low mileage exotic that has been well maintained with no stories and is as advertised - then go to Platinum. Ask for Alex or Andy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joe, Thank you very much for the kind words. We appreciate the opportunity you gave us to earn your business. We are elated to hear that you enjoyed the process with us, as did we with you. We hope to be able to serve you in the future. All the best!

The best around

If you want a car in the 30-500k range 100% go see Alex. He's the best. He'll take care of you everytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Enjoyed the experience

It was a pleasure to work with Alex and being able to close a deal with him in about an hour. When it comes to cars, i'm difficult to please and can say that my overall experience was great. I'd recommend Platinum Autohaus. Thanks Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Wayne. We're glad we were able to make the car buying process painless for you. We appreciate the opportunity you gave us to earn your business. We hope that your new car brings you many hours of joy on the road. We're just a call away if we can be of service.

Platinum Auto Haus

They put me in a very clear C63 AMG. I requested a third party mechanic to do a pre- buy inspection. The car was at the mechanics before I could pick it up. I negotiated a very fair price and was out the door in :45 minutes. I enjoyed working with Alex. He has a great eye for quality. He only stocks the best examples of available cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tony, we're really happy to hear that your experience with us was a pleasant one. We know you had many choices to choose from when it came to making your purchase, and for that we are grateful to have been able to serve you. We hope your purchase brings you endless hours of joy!

Got our 4th vehicle from these guys!

Our "clan" has now purchased 4 vehicles from Platinum Autohaus. Each time the vehicle was superbly clean and working without flaws. Each time they were genuinely helpful - helping me get the vehicle I wanted at the price I needed. No pressure to buy anything here! And they know their business - trade-in, financing, warranty, questions - they cover it all with effortless efficiency. Love these guys - guess that is why they've helped us with 4 vehicles now!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words and your trust in us. We can't thank you enough for your patronage, Bryan! It's always a pleasure to serve you and your family. We look forward to serving you and your family again the near future

C63 AMG

I would like to thank Neil and Alex for the outstanding experience! Both provided the utmost professionalism and ease of purchasing a car. Both showed patience with me and never forced me to make a brash decision like most other dealerships, be it big or boutique. They provided all the required information and answered all my questions about the C63 AMG I purchased from them. Their inventory is impressive and their quality of service matches that of the cars they have to offer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ritch, Thank you for your trust and friendship! I'm very thankful that you chose us to serve your car buying needs. I'm very happy to hear that we were able to meet your expectations during your experience with us. We're here for you if you need anything.

Out of State Buyer

just recently purchase a range rover sport from the Platinum Autohaus sales team. I made this purchase out of state [Arizona] and I couldn't be more happier with the service from Neil and his associates on the purchase. The sales team works together to provide you with all the information needed on the make/model, provide the customer with timely updates on the sales cycle, and offer their fleet of luxury automobiles at a very competitive rate. Lastly, this sales team provides themselves on professionalism, attention to details, and most importantly a win/win atmosphere or no deal for their customers. I highly recommend anyone who is seeking a used luxury automobile to reach out to the Platinum Autohaus team. Matthew Scottsdale, AZ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the warm words, Matt. We know you had many choices to choose from when it came to buying yourself a new car. We can't thank you enough for allowing us to serve your car buying needs. Your trust is valued as is your patronage.