Meet Alan Teyssedou

Excellent service. I will come again. Everyone treat me with exceptional professional courtesy. Great service. Friendly staff. Wonderful to workers. A pleasant experience. I will come again.

When you tell a customer you took the car for a test ride after service performed you should actually take it for a test ride. The car was dead when i went to get it. They used a jump pack and walked away. The log in and log out mileage was the same as when i got it there. They lied to me they broke something and did not care to fix it. I had to take it to someone for them to place the battery in proper position and clean the terminal that the service department told me was missing. This experience had me at other dealership This weekend test driving cars. I will never purchase another Nissian in my lifetime. 3 people heard my experience and canceled their plans on purchasing a Nissian they are comparing other makes as well. Can i add when i wanted to speak to a manger because i was upset the manger was the rudest manager i ever dealt with. Customer service should be top priority but not at this establishment.

The service work was done on time and Holly was great to work with. I would recommend this dealership for service. The waiting area is comfortable.

Great dealership. Very attentive and quick work. They keep you updated on how your service is progressing and try to keep you on a good timeline without making you wait to long. Great work.

Patrick Duggan, Service advisor, Kelly Nissan of Woburn is a liar with no conscience. Car has been serviced at Kelly's twice and the problem is worse than when started. If you have your car serviced at Kelly Nissan you will regret it. Steve Vitale, GM and Alan Teyssedou, Service Director have also lied to me repeatedly. None of these people has a conscience. Expect everything they tell you to be a lie.