Reviews
My sales man was Al, know the cars well very patient and
My sales man was Al, know the cars well very patient and explained everything well The manager Dawn is great in helping if needed
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us a five-star review. It makes us proud to know that our knowledgeable Sales Team was patient and explained everything well during your visit. Your business is valued and we look forward to seeing you again at Mercedes-Benz of San Diego.
I am expressing my utmost satisfaction with the
I am expressing my utmost satisfaction with the exceptional service provided by Mike Roman, one of your outstanding service advisors. Mike's extensive knowledge and expertise were evident when I entered the dealership. He effortlessly guided me through the entire service process, ensuring that all my concerns were addressed and I fully understood the necessary repairs and maintenance required for my vehicle. Mike demonstrated professionalism by providing accurate and detailed information and went above and beyond to make me feel valued as a customer. His friendly demeanor and excellent communication skills made the entire experience pleasant and hassle-free. What truly sets Mike apart is his commitment to delivering outstanding customer service. He took the time to patiently answer all my questions, providing me with valuable insights and advice. Mike's genuine enthusiasm and passion for his work were evident, as he consistently went the extra mile to ensure my complete satisfaction. My experience with Mike Roman has truly exceeded my expectations. His dedication to his craft and genuine care for customers like myself are commendable. He takes pride in his role as a service advisor and strives to make every interaction positive. Employees like Mike are invaluable assets to your dealership. His professionalism, knowledge, and outstanding service have undoubtedly left a lasting impression on me. I highly recommend Mike Roman to anyone seeking exceptional assistance and guidance when servicing their Mercedes Benz vehicle. Once again, thank you, Mike, for your outstanding service. Please thank the Mercedes Benz Of San Diego team for their commitment to excellence. Warm regards, Diego
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad that our knowledgeable and professional Service Team was able to go above and beyond your expectations ensuring you had an exceptional customer service experience. It's important that we thoroughly communicate the necessary maintenance needs to our customers. Thank you for the excellent review and recommendation. Please let us know if there is anything else we can do for you here at Mercedes-Benz of San Diego. We are more than happy to help!
It was the easiest car buying real experience I ever had
It was the easiest car buying real experience I ever had Frank my car dealer was wonderful and I was in and out of there in 2 1/2 hours thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this positive review of your experience with our Sales Team here at Mercedes-Benz of San Diego. We enjoyed reading that your time with us was the easiest car-buying experience you've ever had. Your feedback is greatly appreciated.
Efficient and professional service.
Efficient and professional service. Was very impressed. Natalie was great - knowledgeable and diligent (followed up on all my items). Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave your kind review and recommendation for Mercedes-Benz of San Diego. We are so glad that you received efficient and professional service from our Service Team during your visit and we are always here to assist you with anything else.
Nick is awesome, knowledgeable about the product, no
Nick is awesome, knowledgeable about the product, no stress dealing with him. Its a relax environment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You can’t find better customer service in Southern
You can’t find better customer service in Southern California. Mercedes-Benz of San Diego is OUTSTANDING! Thank You Frank, for going above and beyond your call of duty. ⭐️⭐️⭐️⭐️⭐️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to read your positive feedback. It's evident that our commitment to top-tier customer service stands out, especially in a region as vast as Southern California. Our team of professionals truly embodies our dedication to going the extra mile for our customers. Thank you for choosing Mercedes-Benz of San Diego. We understand and appreciate the significance of such commendation, and we look forward to continuing to serve you with the same outstanding service in the future.
The best service every time.
The best service every time. Thank you very much, More power to Mercedes Benz of San Diego
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your amazing review of Mercedes-Benz of San Diego. We are ecstatic to learn that you continue to receive the best service from our Service Department and we hope you take care.
Friendly, helpful, informative and kind.
Friendly, helpful, informative and kind.. We appreciated all the assistance that we received from Al, our sales representative.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good selection of cargo vans and very helpful throughout
Good selection of cargo vans and very helpful throughout the purchase process - once the vehicle was identified, actual purchase and delivery was fast and free of complications.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored you took the time to leave us a five-star review, Randy. It makes us happy to read that you were impressed with our selection of cargo vans and the service you received from our Sales Team during your purchase process. Should you need anything, please don't hesitate to reach out to us at Mercedes-Benz of San Diego.
I bought a SUV there.
I bought a SUV there. Grace was super awesome from start to finish of the whole process. She took care all of my needs, concerns and patiently handled all my questions. She does have deep knowledge about the vehicle and its features. I will recommend folks to work with her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terry, sounds like you had a great visit at Mercedes-Benz of San Diego from start to finish, which makes us very happy. We are glad to learn that you had a great customer service experience with our patient and knowledgeable Sales Team and you went home happy with what you wanted. Thank you for your awesome review and recommendation. If we can assist with any further purchasing needs, please reach out.
