Reviews
Exceptional experience each and every visit at Mercedes...
Exceptional experience each and every visit at Mercedes Benz of San Diego. Best service, friendly staff, safe, helpful and very pleased with my new car. This is my 4th car purchase and I wouldn’t buy a car anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We love knowing that you received exceptional service with us here at Mercedes-Benz of San Diego. Please let us know if we can be of any further assistance to you!
I had originally visited the dealership at El Cajon and...
I had originally visited the dealership at El Cajon and left very disappointed with their lack of customer service. When we visited the dealership at San Diego we noticed a huge difference, they have great customer service! I highly recommend Jose Garduno. He was very helpful, kind, patient, and answered all our questions. Due to his wonderful service, I ended up purchasing the suv that I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on getting the perfect SUV you were looking for. Thanks for choosing to work with our team at Mercedes-Benz of San Diego! Feel free to reach out if we can help again with anything else.
Always on top of service but with COVID the express...
Always on top of service but with COVID the express service had no one there and I waited 20 minutes for someone to show up
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very good service , service advisor Sergio Valdez really...
Very good service , service advisor Sergio Valdez really nice and professional I, always with awareness of the problems of the vehicles , very polite .Also the
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service provider was wonderful. She kept me informed...
My service provider was wonderful. She kept me informed throughout the process. Much appreciated. The work was great. They repaired more issues than I knew
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very happy with the service provided. Friendly and...
Very happy with the service provided. Friendly and courteous. Efficient on service performed. Really appreciate having a loaner car and service call for items repaired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MB of San Diego is an outstanding dealership in service...
MB of San Diego is an outstanding dealership in service and attention to their clients. We never feel rushed or pushed to close on a car. Ryan Zatt, in particular, always makes us feel welcome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A+ My very first experience at MB service department....
A+ My very first experience at MB service department. Ross was extremely polite, helpful and kept me informed each step in the process! Thank you again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I got towed in for service and was so fortunate to land...
I got towed in for service and was so fortunate to land in the care of Collette Connor who provided me with excellent 5 star service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The stuff it's very nice, specially my service Rider...
The stuff it's very nice, specially my service Rider Collet, she it's great, also the service mgr. Got involved this time with my service, nice person, I will definitely recommend your dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
