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Mercedes-Benz of San Diego

(666 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (855) 796-3689 (855) 796-3689
Used (855) 796-3690 (855) 796-3690
Service (855) 796-3695 (855) 796-3695

Reviews

(666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceptional experience each and every visit at Mercedes...

Exceptional experience each and every visit at Mercedes Benz of San Diego. Best service, friendly staff, safe, helpful and very pleased with my new car. This is my 4th car purchase and I wouldn’t buy a car anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We love knowing that you received exceptional service with us here at Mercedes-Benz of San Diego. Please let us know if we can be of any further assistance to you!

I had originally visited the dealership at El Cajon and...

I had originally visited the dealership at El Cajon and left very disappointed with their lack of customer service. When we visited the dealership at San Diego we noticed a huge difference, they have great customer service! I highly recommend Jose Garduno. He was very helpful, kind, patient, and answered all our questions. Due to his wonderful service, I ended up purchasing the suv that I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on getting the perfect SUV you were looking for. Thanks for choosing to work with our team at Mercedes-Benz of San Diego! Feel free to reach out if we can help again with anything else.

Always on top of service but with COVID the express...

Always on top of service but with COVID the express service had no one there and I waited 20 minutes for someone to show up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good service , service advisor Sergio Valdez really...

Very good service , service advisor Sergio Valdez really nice and professional I, always with awareness of the problems of the vehicles , very polite .Also the

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My service provider was wonderful. She kept me informed...

My service provider was wonderful. She kept me informed throughout the process. Much appreciated. The work was great. They repaired more issues than I knew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very happy with the service provided. Friendly and...

Very happy with the service provided. Friendly and courteous. Efficient on service performed. Really appreciate having a loaner car and service call for items repaired.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

MB of San Diego is an outstanding dealership in service...

MB of San Diego is an outstanding dealership in service and attention to their clients. We never feel rushed or pushed to close on a car. Ryan Zatt, in particular, always makes us feel welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A+ My very first experience at MB service department....

A+ My very first experience at MB service department. Ross was extremely polite, helpful and kept me informed each step in the process! Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I got towed in for service and was so fortunate to land...

I got towed in for service and was so fortunate to land in the care of Collette Connor who provided me with excellent 5 star service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The stuff it's very nice, specially my service Rider...

The stuff it's very nice, specially my service Rider Collet, she it's great, also the service mgr. Got involved this time with my service, nice person, I will definitely recommend your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.