Reviews
It was a good experience the dealership met our needs in
It was a good experience the dealership met our needs in our time shopping for cars
It was a good experience the dealership met our needs in
It was a good experience the dealership met our needs in our time shopping for cars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! We're glad to hear that you had a good experience at Modern Nissan of Lake Norman and that we were able to meet your needs during your car shopping journey. Your feedback is appreciated, and we look forward to welcoming you back for any future needs. The Modern Nissan of Lake Norman Team
Service guy didnt listen at all about the issues.
Service guy didnt listen at all about the issues. Told us the car was ready when we arrive it wasnt ready and had to hait an additional hour.
Service guy didnt listen at all about the issues.
Service guy didnt listen at all about the issues. Told us the car was ready when we arrive it wasnt ready and had to hait an additional hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience. We understand your concerns about the timing and the service visit not going as expected. At Modern Nissan of Lake Norman, we aim to provide accurate scheduling and attentive support, and your feedback helps us recognize opportunities to improve the service process. If you’d like to provide more details or discuss your visit further, please feel free to contact us directly. Your input is valued. The Modern Nissan of Lake Norman Team
Second car I’ve purchased from this dealer in the past
Second car I’ve purchased from this dealer in the past year or so. Taryn and Chris are great to work with. Responsive and fair pricing, no xx. The whole process is smooth and quick, they are truly a well-oiled machine.
Second car I’ve purchased from this dealer in the past
Second car I’ve purchased from this dealer in the past year or so. Taryn and Chris are great to work with. Responsive and fair pricing, no xx. The whole process is smooth and quick, they are truly a well-oiled machine.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Robert! We truly appreciate your kind words and are thrilled to hear about your positive experiences with Modern Nissan of Lake Norman. Taryn and Chris work hard to ensure a smooth and efficient process for our customers, and we’re glad you found the pricing fair. Thank you for choosing us again for your car purchases, and we look forward to assisting you in the future! The Modern Nissan of Lake Norman Team
Honest and professional.
Honest and professional. Definitely recommend this dealership to anyone interested in buying a Nissan or any other cars available.
Honest and professional.
Honest and professional. Definitely recommend this dealership to anyone interested in buying a Nissan or any other cars available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Marta! We truly appreciate your recommendation and are delighted to hear that you had a positive experience with Modern Nissan of Lake Norman. We look forward to assisting you and anyone you refer in the future! The Modern Nissan of Lake Norman Team
Very professional staff and very helpful with the
Very professional staff and very helpful with the purchase of my 2025 Nissan Frontier. Thank you!!
Very professional staff and very helpful with the
Very professional staff and very helpful with the purchase of my 2025 Nissan Frontier. Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic review, Jeff! We're thrilled to hear that our professional staff were helpful in your purchase of the 2025 Nissan Frontier. Your satisfaction means a lot to us at Modern Nissan of Lake Norman. We look forward to serving you again in the future! The Modern Nissan of Lake Norman Team
Staff was very knowledgeable and easy to work with.
Staff was very knowledgeable and easy to work with. Logan was made me feel very comfortable
Staff was very knowledgeable and easy to work with.
Staff was very knowledgeable and easy to work with. Logan was made me feel very comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Andrea, for your wonderful review! We’re thrilled to hear that our staff, especially Logan, made you feel comfortable and provided you with knowledgeable assistance. At Modern Nissan of Lake Norman, we strive to create a great experience for our customers. We look forward to seeing you again soon! The Modern Nissan of Lake Norman Team
So grateful for JC and Taryn!
So grateful for JC and Taryn! Exceptional customer service and the epitome of serving a customer. JC went the extra mile to connect me with Taryn and Taryn went another mile to help me. So grateful for them both and I hope they have the best month of sales yet!!! Thank you both!
So grateful for JC and Taryn!
So grateful for JC and Taryn! Exceptional customer service and the epitome of serving a customer. JC went the extra mile to connect me with Taryn and Taryn went another mile to help me. So grateful for them both and I hope they have the best month of sales yet!!! Thank you both!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Kae! We are thrilled to hear about your exceptional experience with JC and Taryn at Modern Nissan of Lake Norman. It's always our goal to provide outstanding customer service, and we're glad that they went the extra mile for you. We appreciate your kind words and hope to see you again soon! Enjoy your time with your new vehicle! The Modern Nissan of Lake Norman Team
Tom (salesman), Billy (sales manager) and Johnny (finance
Tom (salesman), Billy (sales manager) and Johnny (finance manager) were so helpful. If you’re looking for a dealership that doesn’t have the typical “dealership” feel, come here! They were so kind and flexible. Not pushy at all (which is why I dislike buying cars). We left wanting to buy our next vehicle from them. When you stop by, ask for Tom or Billy!!
Tom (salesman), Billy (sales manager) and Johnny (finance
Tom (salesman), Billy (sales manager) and Johnny (finance manager) were so helpful. If you’re looking for a dealership that doesn’t have the typical “dealership” feel, come here! They were so kind and flexible. Not pushy at all (which is why I dislike buying cars). We left wanting to buy our next vehicle from them. When you stop by, ask for Tom or Billy!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Mary Anne! We're thrilled to hear that Tom, Billy, and Johnny provided you with such a positive experience at Modern Nissan of Lake Norman. Our team strives to create a welcoming and pressure-free environment, so it's great to know that you felt that during your visit. We look forward to assisting you with your next vehicle purchase! Don't hesitate to reach out when you're ready. Safe travels until then! The Modern Nissan of Lake Norman Team
I was in Modern Nissan for preventive maintenance.
I was in Modern Nissan for preventive maintenance. My husband always took care of our car needs so this was my first experience handling car maintenance. Tom was so nice. He explained everything to me and made me glad I was having the work done at Modern. Tom was fast efficient answered all my questions and I could not have asked for a better mechanic. I made sure I had his card so he would be working on my car again. A definite asset for Modern Nisan with expert skills.
I was in Modern Nissan for preventive maintenance.
I was in Modern Nissan for preventive maintenance. My husband always took care of our car needs so this was my first experience handling car maintenance. Tom was so nice. He explained everything to me and made me glad I was having the work done at Modern. Tom was fast efficient answered all my questions and I could not have asked for a better mechanic. I made sure I had his card so he would be working on my car again. A definite asset for Modern Nisan with expert skills.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, Donna! We're thrilled to hear about your positive experience with Tom at Modern Nissan of Lake Norman. It's great that he was able to provide you with the information and support you needed for your first car maintenance visit. We appreciate your kind words and look forward to seeing you again for any future maintenance needs. Don't hesitate to reach out if you have any questions! The Modern Nissan of Lake Norman Team
Staff was very friendly & knowledgeable!
Staff was very friendly & knowledgeable!!! Great experience!!! Recommend buying your next car from them!!! Look for Mike Shumate!!!
Staff was very friendly & knowledgeable!
Staff was very friendly & knowledgeable!!! Great experience!!! Recommend buying your next car from them!!! Look for Mike Shumate!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!