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Sheridan Nissan

(690 reviews)
Visit Sheridan Nissan
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–8:00pm 7:30am–8:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (302) 613-4561 (302) 613-4561
Used (302) 613-2175 (302) 613-2175
Service (302) 613-0739 (302) 613-0739

Reviews

(690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheridan Nissan from DealerRater.

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Great Experienxe

Went in for an oil chance, estimated time was about an hour. They were right! Fast and efficient. I had plans to go straight to the car wash for a wash and vacuum. To my surprise it had already been done in addition to the oil change. Thank you Nissan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Place

Carmen was my sales representative and she was amazing. I got the car I wanted for the price I wanted. I would definitely buy another car with Carmen. The finance manger Kyle was awesome as well. Best car sales experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

My experience purchasing my 2021 Nissan Rogue Sport last week (FEB 17, 2022) was EXCELLENT !!! My Sales Rep (Bob Knowlton) and Kyle Smith (Finance Advisor) were so kind and patient. If you’re looking for a great car and “service with a smile”, please shop here, you won’t regret it!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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OUTSTANDING CUSTOMER CARE!

Yesterday my 2021 Nissan rouge sv broke down. I called the dealership and spoke to the manager directly. His name was mike and despite me being in a frustrating/scary situation on the side of the road, he managed to keep me calm. He gave me a number to a tow guy who came within 20 minutes. He dropped me off at my house and took my car to the dealership. They repaired the problem within 2-3 hours. They also washed my car, vacuumed it AND filled the gas tank. I called mike directly after getting my car and thanked him for his outstanding customer service. Despite a small setback in my day, he managed to go above and beyond for me. He even got the shuttle to come get me when my car was done. I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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“ Awesome service Department “

Awesome service advisors, they are all very helpful and courteous. The one that stands out most for me is MATT RZUCIDLO he is the one that I deal with most of the time that’s just the way it worked out. Matt keeps me updated when I am in the waiting area, if my car 🚗 is in for a couple of days he calls with updates and because of my job I am not able to be near a phone ☎️, Matt will leave detailed voicemails or text messages to let me know exactly what is going on with my vehicle. Matt does his best to make sure that I leave the service area a happy customer. Thanks Matt keep up the good work. 👍🏽👍🏽.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Need help with the needs of customers

I take it everyone has a bad day, so the operator must had hers. I called into the dealer and before I can say anything, I got put me on hold. So I waited, 6 minutes later she comes back on the phone and ask how canI help you, at this point I want an apology for being on hold so long. So without saying sorry for the hold she just stated how can I help you, being polite I ask is everything ok because I was on hold for a while, she just stated I work by myself. Still waiting on an apology, I see it wasn’t going to happen. If she’s the only one answering the phone and not caring about other peoples time, Sheridan must hire more people or she needs to learn how to manage her time better.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Couldn’t ask for any better

Great an awesome salesperson and place very knowledgeable and a quick and easy process with a friendly smile and couldn’t ask for a better place to buy my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

I purchased 2 new tires for my car. The price was reasonable and Pat Rauso was very helpful and friendly. I'm Very satisfied and pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Such a nice and pleasant staff.

Such amazing People and outstanding service. They assured me how long it would take. And I ran some errands they called the time they said my car would be ready. They offered me a shuttle service which I didn't need. Such nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love This Dealership

I loved that I could schedule my appt. online. They were ready for me when I got there, contacted me with recommendations, and had my car ready for me earlier than they said they would. Everyone is always friendly, this is a great dealership and I will buy any future cars from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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