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Neutz Brothers Cars, Trucks & Vans

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

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Neutz Brothers

Have purchase 4 cars from Neutz. Always get quality cars, especially quality service and buying process. We will return to Neutz for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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EXCEPTIONAL CAR BUYING EXPERIENCE

I have purchased four automobiles from the Neutz Brothers since 2009. You will not find a more ethical car dealer ANYWHERE......Every car on the lot comes with a 6,000 mile/six-month warranty - period. If you think a car from them is overpriced, consider again all the repair work they have likely put into the car before listing it on the market. There is way more to buying a car than the price. There's also the assurance/confidence that when you are going somewhere the car will deliver you safely and reliably EVERY TIME.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Made Car Buying Easy!

I had a low budget and needed to find a car FAST. After visiting so many dealerships in town, I found Neutz and within a few hours I found the perfect car. They worked with my time frame and budget, answered any questions, and explained everything very clearly. They also had the best selection of used cars in my budget I have found. I would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Car and great service!

We recently bought a Toyota Camry from Neutz Brothers. Great late model car with low miles. Tommy and Roy were easy to deal with. We needed a minor repair on the car and they set it up and had it fixed asap. They service the cars before putting on the lot. Plus they offer a 6 month warranty. Low pressure sales- fair prices and great service. They have been in business a long time and you can see why. I will definitely contact Neutz Brothers when I am in the market for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great deal and exceptional service

Neutz Brothers is THE BEST!!!! We appreciate the honesty and great quality. Always recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Top notch

Tom and his crew are honest and do the right things to make sure the customer has a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Car Buying Experience

This is the second car I have purchased from Tommy Neutz and his staff. I am continually impressed with the quality of their inventory and their knowledge, service and integrity, is second to none. They go out of their way to ensure every car on their lot is in good working order and detailed inside and out. I will soon be buying a car for another one of my kids and I'm not even going to look at other dealerships. I highly recommend Neutz Brothers when you are looking for a clean, good quality used car at a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Never Go Anywhere Else in Louisville - Go to Neutz

I am a seminary student from out of state who was buying a car for the first time with my wife. We had no clue where to go or even where to start looking. I called Neutz to check out a car listing from online and Tommy called me back the same day. We quickly noticed Neutz Brothers standing out above the rest in terms of customer service and helpfulness. We were repulsed by big dealers who will remain nameless and who wasted our time by simply not listening to our budget and our preferences. The process was painless with Neutz. They were not pushy at all and we love our car. It has run great for the 2 years we've had it. I even stopped in after a year and a half. They treated me like their most important customer and helped me plug a hole in my tire. They didn't take advantage of a young guy doing this for the first time. They were helpful, professional, courteous, and trustworthy. We'll be leaving soon but I've told tons of people to check out Neutz. I wouldn't deal with anyone else in Louisville, not after I found out how solid Neutz was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best used car dealer - period

Three cars now in our little family of three. All now have 'Neutz Brothers' logos on the rear bumpers. These gentlemen have the highest ethical standards, know how to value automobiles and have only the highest quality used cars from Honda, Toyota, etc. Tired of feeling ripped-off and penny-less from the Big Brand Stores? The Neutz Brothers have the best approach to the car buying experience. Why? 1) reliable, attractive, and well-priced automobiles which largely sell themselves; 2) An honest, candid, forthright approach to the car buying experience; 3) you leave there with an unparalleled trust in them as businessmen that they stand behind what they are doing - period. I have bought from them a 2004 Camry XLE (purchased in 2009), a 2007 Accord EX (purchased in 2012) and most recently a 2001 Highlander. Never had the first problem yet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality used cars / Great service

Another home run! This was our 2nd car buying experience with Neutz Bros., and we are so glad we came back again. The atmosphere is always relaxed. The vehicles they have in stock are good, quality vehicles. They inspect each car and service as needed, and back it up with a six month warranty and a Carfax report. They allow you the space to check out and test drive the cars yourself. If you are not ready to decide, there is no pressure. Tommy and staff are always ready to honestly answer any questions or deal with concerns you may have, and they make the car buying experience a pleasure. I think you'll find that in making a purchase at Neutz Bros., not only will you get a good, quality vehicle, you just might make a good friend as well. Thanks again, Neutz Bros.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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