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Neutz Brothers Cars, Trucks & Vans

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (64 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Peace of Mind

We have been purchasing vehicle from Tommy and Roy for close to 15 years. I started with a Honda Odyssey as a Christmas present for my wife and have continued. I always know when it is time to buy another vehicle to call them and they will take care of me and my family. The long and short is if you want to buy from someone who is personable and stands behind their cars then call Neutz Brothers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service!

I purchase a 2006 Mazda 3 from Tom Neutz. Tom is a very personable guy and really does care about creating a relationship with his customers. I had owned the car about a month and a half when an issue with the remote start caused the car to quit running. Tom took care of me promptly and with no hassles! I'll definitely go back to Neutz when I start looking for a car for my daughter when she starts driving!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Car Buying Experience

After looking at several used 4 Runners in the Lexington area, and having some not so pleasant experiences at car lots, I stumbled upon Nuetz Brothers through Cars.com. I made the trek to Louisville and was quite suprised by the "no pressure" atmoshphere. The staff was honest, didn't play games, and made me feel at home. The price was right and the 2004 4 Runner came with a warranty! About a month after buying the vehicle the rear door latch quit working properly. I made a call to Tommy Nuetz and he immediatley ordered a new latch and replaced it at no cost to me! The whole experience was great! I'll definitley be back for my next vehicle. Thanks Nuetz Brothers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Neutz Brothers is a Win!

After searching all over the greater Indianapolis area for a good used Toyota Sienna 8 passenger, we heard about Neutz Brothers in Louisville, KY. We found them to be very congenial to work with. Their price-to-value beat every dealer in Indianapolis hands down. When I need another used car, I will go straight to Neutz Brothers knowing that I'll get the best deal available. The staff at Neutz Brothers are very down-to-earth, and genuinely friendly folks, not your typical glad-hand salesmen. The building is quite modest, and for it, they can keep their prices low. Expect a good experience with a touch of old-fashioned Mayberry. We received a warranty for this van, and when there was a hickup with air-conditioning, they fixed it right away without any hassles. They have their own repair faciities on site and they did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

Contacted them through cars.com and got a fast response. Employees were easy to work with and are very down to earth. They don't hound you like the normal dealerships and give you your space. Answered every question truthfully. Would recommend working with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Bought a quality used car from Neutz brother more than a year agoa and have been more than satisfied. Tommy Neutz and his staff stands out in the car buying market. Professional and ethical business men/companies are rare these days. I will be purchasing my next vehicle from them in the future and I will recommend their dealership to friends and family. Peace and Blessings!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We will be back!

Very positive car buying experience. Nuetz Bros. has a great thing going and we will definitely be back. Honest and upfront staff that is fair and professional. My wife and I could not have been more surprised at what a simple and pleasurable car buying experience working with Nuetz Bros was. They located a vehicle that fit our need within a week, and offered a great price on our trade-in. Really impressed with how much they value their customers, thank you Nuetz Bros.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Car Buying Experience

We highly reccomend Nuetz Brothers as the best dealer in the Louisville area for reliable and well priced used vehicles. We purchased a Toyota from Nuetz Brothers in January 2012. We had a great experience dealing with Tommy Nuetz and Paul Roberts. We enjoyed the fact that Nuetz Brothers is not a high pressure car dealer. They allowed us to drive any car we liked and provided the previous history and the repairs they had made to the vehicle. Nuetz Brother treats you with respect and honesty and you purchase a vehicle with confidence that you are purchasing a reliable vehicle at the best price. Nuetz Brothers repairs all vehicles which saves costly repairs following the purchase. We were so happy with the experience that we purchased a second Toyota from Nuetz Brothers in August 2012 for our daughter. We have been totally pleased with the performance of both vehicles and have not had any maintenance issues. It was an excellent experience purchasing both vehicles from Tommy and Roy Nuetz and Paul Roberts. We were able to purchase these vehicles without high pressure and feel strongly that the entire Nuetz Brother's team deals with their customers with the highest degree of honesty and integrity! Nuetz Brother intends to maintain a long lasting relationship with their custormers. Nuetz Brohters provides excellent service and an inventory of highly reliable, well priced vehicles! We will certainly visit Nuetz Brothers when we purchase our next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Experience

Have been extremely pleased with the service provided by the Neutz brothers. We have purchased 2 vehicles and have been very happy with both of those purchases. Both vechicles have been reliable and wonderful to drive. We have passed one of the cars to our oldest son and feel very comfotable with letting him drive it, even after 8 years. I would highly recommend using Neutz Brothers for purchasing a used vehicle. We're planning on purchasing from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Experience

We have been very pleased with the dealing with the Neutz Brothers. We have purchased two cars and have been very happy with both purchases. They both have been very reliable and wonderful to drive. We have passed the first purchase to our oldest son and and feel good about him driving this car, even after having made the purchase eight years ago. I would highly recommend using Neutz Brothers for a used car. As a matter of fact, we're planning on using them again in the not too distant future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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