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Wetzel Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wetzel Chevrolet from DealerRater.

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Very nice dealership, extremely professional and courteous employees. Bryce Austin is one of the best salesman we have ever dealt with.

Very nice dealership, extremely professional and courteous employees. Bryce Austin is one of the best salesman we have ever dealt with.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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No problems. Sales staff was very helpful. They had a truck very close to what I wanted. They added a couple of extra options I wanted

No problems. Sales staff was very helpful. They had a truck very close to what I wanted. They added a couple of extra options I wanted

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Efficient service -- great communication -- pleasant waiting room experience -- service personnel are professional and courtesy -- I arrived late due to an emergency, but I was still able to get my vehicle serviced in a timely manner.

Efficient service -- great communication -- pleasant waiting room experience -- service personnel are professional and courtesy -- I arrived late due to an emergency, but I was still able to get my vehicle serviced in a timely manner.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I had great service with no issues from new tires on my 2021 to purchasing a new 2024 silverado . Jordan did a fantastic job getting me into the new truck

I had great service with no issues from new tires on my 2021 to purchasing a new 2024 silverado . Jordan did a fantastic job getting me into the new truck

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always pleased with service. Friendly, courteous and seem to enjoy the work they do. We are satisfied.

Always pleased with service. Friendly, courteous and seem to enjoy the work they do. We are satisfied.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone here is courteous and always willing to stop what they are doing to help the customers out!

Everyone here is courteous and always willing to stop what they are doing to help the customers out!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service good. Negative side-.My dealer in Madison Indiana went out of way to find any & all applicable coupons or deals to lower costs.

Service good. Negative side-.My dealer in Madison Indiana went out of way to find any & all applicable coupons or deals to lower costs.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I just set up an appointment for warranty work so so good we?ll see after the work is performed

I just set up an appointment for warranty work so so good we?ll see after the work is performed

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent !! Great service and was done same day. Would recommend.

Excellent !! Great service and was done same day. Would recommend.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The service team is exceptional! They come out explain what needs to be fixed. They are very empathetic with the customer and they don't pressure you into getting something you can't afford. When they define customer service, they should put a picture of the Wetzel team.

The service team is exceptional! They come out explain what needs to be fixed. They are very empathetic with the customer and they don't pressure you into getting something you can't afford. When they define customer service, they should put a picture of the Wetzel team.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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