Reviews
Came to fix a window and tie rod
Overall this was a great experience. The staff was friendly and kept in touch with me through out the process. They also explained the problem well
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! Thank you for servicing your vehicle from us! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram!
Great Sevice
I brought my 2011 Jeep Cherokee in because I thought something was wrong with the speedometer. It turned out that was fine, but I had other issues and they were all resolved and covered under my extended warranty:)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! Thank you for servicing your 2011 Jeep Cherokee from us! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations!
CUSTOMER SERVICE
starting when I give my car over to Bayside and check in at the desk and explain my problem the entire staff treats me like a person. and I espically like the coffee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We appreciate you servicing your car with our service center. We work hard to make sure everyone is treating properly at our dealership and that the coffee is good. Thanks again for stopping by.
Juan helped me get into a Ram 2500 Pickup
Juan was very helpful getting me into my 2016 Ram 2500 Diesel Truck. I talked to Juan after my sister had a great experience purchasing a 2016 Jeep Wrangler Willys two days prior. I highly recommend Juan, he tracked down a truck with everything I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Juan! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Turgo Tropnasse
Turgo went above and beyond in his customer service. This is my 3rd Jeep Patriot from Bayside Jeep and my second deal with Turgo. I highly recommend him to give you all the time you need and he has extreme attention to detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Turgo! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Jerson sold me my scat pack
always a pleasure buying my vehicles at bayside, this is my second car from jerson and my 4th from bayside! as always thanks a million guys
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Jerson! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Horrible Service Department
Terrible service department they are unable to fix the issues without bring the car back several times and poor customer service. I have had to bring my car back five times to fix the rear camera's and its still not fixed plus the number of recall items on these cars is excessive. If you have a recall they wont book an appointment until a month out and this was after the woman I was booking the appointment with informed me that the recall could be dangerous.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello James M. We recognize his frustration and apologize for the amount of time it has taken to resolve this issue. We unfortunately must adhere to corporate protocol with all issues that are potential engineering problem. Bob Kennedy is on it and appreciates your understanding. If you have any further questions please contact us at the dealership directly
I appreciate your response but the rear camera issue is still not resolved and I will have had to bring my car back three times in a three week period to hopefully get it corrected and it shouldn't take over two weeks to receive a part. Hopefully the service technicians get their act together because there does not appear to be any quality controls in place for their work and its your customers who are being inconvenienced.
Adeel Dar in Sales
easy and quick. pleasant experience with Adeel and the rest of the staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Adeel Dar! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Tyler Campanella gave me an outstanding deal!
Tyler and Alan were so knowledgeable and helpful. They were easy to talk to and made us feel at home in their family-owned dealership. The buying process was quick and easy. I will definitely be returning for my next lease!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Tyler! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager
Tyler Campanella
Tyler and Alan provided continued quality of service during the purchase of my new Dodge Durango.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your review! Thank you for purchasing your new vehicle from Tyler! We really do appreciate your business here at Bayside Chrysler Jeep Dodge Ram! Congratulations! Thank you, Michael Campanella General Manager