Reviews
Great service friendly caring support team listen knows
Great service friendly caring support team listen knows how to treat people like family and friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Alan and his team are amazing!
Alan and his team are amazing! They are Super helpful, knowledgeable and easy to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bayside Chrysler Jeep Dodge. We look forward to having you as one of our valued customers for many more years to come!
Upon arrival my vehicle was accepted immediately and
Upon arrival my vehicle was accepted immediately and courteously. Things went seamlessly at the front desk.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Brought our Jeep for oil change and service.
Brought our Jeep for oil change and service. Everything was completed very fast and they had food while we waited.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bayside Chrysler Jeep Dodge!
Sal and the team were professional and caring!
Sal and the team were professional and caring! Their level of service is always of the highest standards!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bayside Chrysler Jeep Dodge!
Never a problem - Great service department and sales
Never a problem - Great service department and sales department - Fast service - Tim & Bob always great and never wait to long for service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best dealership in the business.
Best dealership in the business. Every department has a top shelf staff. From sales, management to maintenance. Maintenance goes out of its way from the counter people, management and mechanics. Excellent service in every capacity.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bayside Chrysler Jeep Dodge, we look forward to having you as a valued customer for many years to come!
Their Factory trained service technician broke the tabs
Their Factory trained service technician broke the tabs off my steering wheel that held the airbag in place. They try to tell me that the stereo was broken before they got it not realizing there was a camera in my car that recorded The technician bash my exterior wheel with a screwdriver and rubber mallet to disconnect the airbag. And they still didn't perform any of the recalls. Bob told me I had to pay for the new steering wheel myself even after I showed him the video of his Tech bashing my steering wheel with a screwdriver and mallet. They had my car for nearly a month. They never ordered any of the parts that they broke file the complaint with corporate and after I filed a complaint with corporate Bob refuses to talk to me over the phone and when I've gone into the dealership the people at the advisors desk tell me that Bob's not there . Even though he walked past me on the sales floor without noticing me. He said that his team was doing me a favor by even doing the federally mandated recalls on my car. He told me my car is old and I should buy a new one Even though the dealership called me six different times To buy my car from me I emailed corporate the recorded conversations where Bob is being belligerent and dismissive even after being confronted with the video from inside my car
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please call and ask for Bob Kennedy for service to discuss this matter further or let us know the best way to contact you and we will reach out. .
The problem is Bob Kennedy the service manager decides to avoid my phone call every time I call I even had to go into the dealership and confront him and because I filed the complaint with corporate he's avoiding any conversation with me on the phone or in person he filed a warranty claim with corporate for damage they did to my car instead of taking responsibility for the damage his service tech caused even after I provided him video from inside my car showing exactly when the damage was caused even the video with him inside the car turning on and telling him just to push it outside and then 30 days later still no response from him
Great from start to finish.
Great from start to finish. The deal was agreed on with ease. They have my business from here on.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
This dealership is always attentive, fast, and caring
This dealership is always attentive, fast, and caring about my car’s needs. I haven been going there for almost 7 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.