Reviews
Write a reviewAndy came in on his day off to let us try out the vehicle
Andy came in on his day off to let us try out the vehicle we were looking at he was very helpful we were there for 3 hours and he was very friendly and we got the deal done thank you Andy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very laid back experience.
Very laid back experience. We were able to find my car quickly and customer service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Quickly responded to all my questions.
Quickly responded to all my questions. Very friendly and helpful when we arrived at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience and great customer service and friendly...
Great experience and great customer service and friendly and well put together. I love it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Discrimination
I was told I could not buy a car from here because I work as a part-time pizza delivery driver. That's at the most 15 hours a week driving. Even if I paid cash for the car. I'm sorry, but if your car wont hold up for 15 hours of driving a week, then keep them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
No Hassle Organization. I recommend Willy Herold with all...
No Hassle Organization. I recommend Willy Herold with all my heart. Please look them over before choosing another dealership. If you have cash they will work a DEAL EVERY TIME
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Never purchase here again
Purchased three vehicles here. Never had a problem till the third purchase. I never asked them to come down on vehicles price but to pay for the tax and title which they did. The third vehicle same agreement but I ended up paying full price and the tax and title. The owner is rude calling me a liar and his records did show that not do they do that. He is the liar. Gil's has treated me fair and even paid a ticket on my behalf because they didn't my tag in on time and I received a ticket.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Transmission Needed within 15 mos of Purchase
I purchased a vehicle from this dealership...... 15 mos. later the vehicle needs a transmission. Beware their cars are bought from auctions and they are unable to provide a carfax. Customer service is ok, until after the purchase is made. At this point, they're impossible to deal with.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Regretful Buyer for your comments regarding your automotive situation. Based on the information you provided, we are unable to locate the buyer or automobile inquestion. As a point of clarification, we provide a limited warranty on all vehicles sold which includes transmission failure, unless the sold vehicle has a remaining manufacture warranty. Also, a current car fax report is provided on all vehicles when requested.
Purchased a vehicle from this dealership...... 15 mos....
Purchased a vehicle from this dealership...... 15 mos. later the vehicle needs a transmission. Beware their cars are bought from auctions and they are unable to provide carfax. Customer service is ok, until after the purchase is made. At this point, they're impossible to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mrs. Lucile McQuien
Had the best car buying experience I have ever had. Told them what we wanted to spend and they did exactly that no pressure to spend more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Lucile for your kind words. It was a pleasure to work with you in assisting your automotive needs.