Reviews
Write a reviewThese guys are great
This is the place to go if you're looking for a used vehicle. They are very helpful and I really felt like I can trust them. Joe went above and beyond for me in the process of trading in my old vehicle for the one I purchased from him. Ron in service is also very helpful, knowledgeable and trustworthy. I'll be going back to them for all the service on my vehicle and to purchase my next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
THANK YOU FOR THE 5 STAR REVIEW! We really enjoyed working with you. We look forward to seeing you on your next service visit. Enjoy your ride!
Shopping for used
Joe and Chris th great service. Fast response to emails and had the car I bought cleaned and ready to at when I showed up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5 STAR REVIEW! We really enjoyed working with you. Enjoy your new ride!
Quick and painless experience
Joe was super easy to work with from the very first phone call to the final signature. Very nice, non pushy, and accommodating. Would definitely buy another vehicle from his dealership. Thanks Joe, I'm loving my new ride!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words. We really appreciate the business! -Klaben Motors Family
Great Customer Service
I have dealt with Klaben Motors in Cuyahoga Falls, Ohio for many years. My son purchased his vehicle from Joe two years ago and it it has been awesome. I would like to also mention that it was thousands of dollars less than other dealers. My son was also able to purchase an additional warranty for 5 years from Joe through Allstate. Not only does Joe sells quality preowned vehicles, he offers additional services. My daughter wanted a "new" SUV after she graduated from College. The new car dealer would not give her what she wanted for her trade-in. Joe found out about it and purchased the vehicle directly from her for her price because he knew that his service department did all the service over the years and it would be a great car for one of his customers. I would not hesitate one bit to recommend Klaben Motors to my Family & Friends...Rob, Kent Ohio
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words. We really appreciate the business! -Klaben Motors Family
Best place to go!
Have purchased two cars from his and so have each of my parents . All around best customer service and very patient . Found exactly what I was looking for without any hesitation!! So thankful for Joe!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words. I hope you enjoy your new vehicle. Thanks Again, Joe K
Klaben on State Road in Cuyhoga Falls is Awesome
Joel and the rest of the crew is excellent. They are very helpful and make the buying process easy to understand. I'm happy with the vehicles I purchased from him, this my second purchase and it wont be my last.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Debra we look forward to providing you continued excellence in customer service.
Happy Customer
My husband and I traveled all the way from Mid Michigan to purchase a vehicle from Klaben Motors and we couldn't have been happier with the experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for making the trip. I really enjoyed dealing with you guys. Please keep Klaben Motors LLC in mind for all future car buying needs...THANKS AGAIN!
Another great purchasing experience
Once again Joe and his team have come thru for me in a big way and on short notice. Needed a bigger vehicle due to an overnight change in my family size. All it took was one call and within a few hours was in a vehicle for perfect for my new family dynamic. Can't express how much of a blessing Joe and his team have been to me when it comes to not only mine but my family's automobile needs. Would definitely recommend this dealer to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ezzard...THANK YOU! We always enjoyed dealing with you and your family. We appreciate your kind words and look forward to continuing to exceed your expectations.
Great experience!
I have purchased many vehicles, and this was one of the best experiences I've had. I'm an out of state buyer who used cars.com to search for a vehicle. I purchased a used Chevy Traverse and Joe made the overall experience great by working with my father in law, he test drive and picked up my vehicle, this which made everything so easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the kindness. I really enjoyed dealing with your father in law. I hope you and your family enjoy the Traverse. I look forward to our next deal!! THANKS AGAIN!! Joe Klaben
owner takes care of you
Dealt with the owner bought a great great car. No haggle on price and for the quality car I wasn't too upset about it. They take care of you. Didn't fill up my gas tank when I first bought the car so didn't leave with a super big smile on my face but outside of that, great great place to buy a car from. Thanks again guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank You Mike! Enjoy the SHO it's an awesome ride!
