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Lucas Honda of Jacksonville

(1,384 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Reviews

(1,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

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Great place

Excellent buying and service at this dealership. Great easy going no pressure sales people and service staff all great and get you in and out very efficiently

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Scheduled Service

Waited on vehicle. Did not take long. Good coffee. The vehicles in the showroom, I recommend a posted statement as to why they are special. Those two that were assembled in Great Britain, but not for sale, had a list price of more than my Odyssey, what is their backstory?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Easy to work witj

Friendly, easy to work with group of people. Special thanks to Josh and Logan. Got a great deal on a Honda Odyssey. You should try them out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Job!

Always impressed with the friendliness and timeliness of the service. A pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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MyHondaCivic

I've been coming to Lucas Honda of Jacksonville since we moved in the area in 2003. I've been served by Steve, Pam, Scott, Brandon, Mike, and Jeff all those years and what a GREAT TEAM Lucas Honda have. I drive a total of 120 miles round trip to work 5 days a week and since I purchased my little commuter 2010 Honda Civic, it had never failed me on the road. So GO LUCAS HONDA GO. I have 12 to 14 years more of driving to do, so my business stays with Lucas Honda. My next car will be another Honda Civic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2004 Honda Repair

My experience with having my 2004 Honda CR-V repaired was excellent as usual. I have had vehicles serviced by the other Honda dealers and none measure up to Lucas Honda. Honda parts and service are not cheap but if you want to protect your investment (and potential resale value) I have found it prudent to use only Honda OEM parts and Lucas Honda service. My only complaint is the cost of a drivers side sun visor for my CR-V. Lucas Honda parts quoted me a price of over $213.00 for a replacement. Let's think about what this is. It is a metal rod, probably fiber board filler and plastic covering. I really would like for someone to explain to my why a sun visor costs over $200.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New Tire and Alignment

Always great service no matter if the issue is small or big.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service

Excellent service as always. The service department is the best. This is the fourth car my family has bought here and we will continue to do business with Lucas Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Happy Customer!

This was my first visit. Pam was so helpful in explaining everything. I will certainly come back when my Honda needs service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always great service!

I had a warning light come on Friday night. I took the car in Saturday without an appointment. They worked me in, had the part in stock, and fixed my car by lunch. Always very courteous and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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