Reviews
Civic oil and Tire service
My family has been buying Honda's and having them serviced at Lucas for over 25 years (3 Accords, 2 Civics, 2 CRVs). Always outstanding service. Service Department is second to none. Particularly Steve Cardoza - best service writer ever (honest, genuine, professional).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sales Experience
Our buying process was a little tedious because we were there for several hours. Then, when we were in Finance, the guy there seemed to get upset because we were't interested in the Gold Plan or extended warranty.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Highly recommended
Over the past 15+ years my vehicles have been purchased from and serviced by this dealership. Always professional, courteous, efficient and fair priced. I have never had anything but the best experience with this dealership in all aspects of its services.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Can't Be Blank
Efficient drop off and pick up. Repairs completed in one afternoon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Air bag service
I came for the air bag service. Ended up buying a CRV-EX. Everyone was terrific. Extremely happy. They listened to me. Thanks to all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Serivce for oil change and tire rotatiom
Great customer service from the service department. Pam was very helpful and very kind. The pricings were fair for what i did and had no complaints.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
car service
miss Pam is the best she always keeps me informed my car had a recall which was going to take a few hours (i only went in for an oil change) Pam made sure to get me a loner car. the service is always first rate that's the only reason i purchase cars from that dealer
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service representative
We purchased the car from Lucas Honda and the one before that. I have enjoyed the treatment received there and would recommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
thank you
Great quality product, service, and donuts. Everyone is nice, pleasant, professional, competent, and credible. I will keep coming back for service and another Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Outstanding detail
once a year I get a complete detail. Those guys did the most amazing job on my car it looked brand new when picked up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
