Reviews
It was very easy from start to finish having my car
It was very easy from start to finish having my car serviced by appointment with Lucas Honda. Have been satisfied since the day I bought my car there eight years ago!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
my oil change was done very quick and the waiting area is
my oil change was done very quick and the waiting area is good and safe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick was very professional and helpful.
Nick was very professional and helpful. Excellent sales rep. The was the second car my family purchases there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Service Dept is always prompt and courteous. Excellent service. The staff are very supportive of each other. Lucas Honda provides complete service in buying or maintaining your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service as always!
Excellent service as always! On time and very courteous and professional. I was late and they still Had my oil changed within an hour
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
I've purchased my last 4 vehicles at Lucas Honda and have had all of my maintenance done there since 2001 and have always had a great experience. I recommend them to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service.
Scott, Service Advisor at Lucas Honda, is courteous and helpful. I trust his advice regarding my Honda Accord service needs. I’ve been a customer of Lucas Honda for many, many years. This dealership is reliable and consistent with a neat and clean appearance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service is superb.
Service is superb. I had a tire leaking And had no appt. However the service attendant took me right away and the service dept repaired my tire. These guys are great. thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lucas Honda has the best service department in
Lucas Honda has the best service department in Jacksonville. I especially appreciate Scott, my service advisor. I will not return to the dealership where I purchased my vehicle because Lucas service is so much better!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
I went in for my Honda HRV 30,000 mile check up on February 9, 2023. Ivwas in and out in about 2 hours. Thank you for being timely!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase