Reviews
Honesty is important
I was pleased with the prompt greeting for service. I was presented with air filter needing replacement by technician. I felt it was an honest need so I approved it. Thanks for being so professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lucas Honda sales and service outshine competition
I've bought many autos over the years and had less than happy experiences until 2014 when I bought my CR-V. From my first service visit to this last visit the service department has taken care of me and my CR-V fairly and quickly. Don't know when and if I'll buy another vehicle, but, rest assured it'll be from Lucas Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Customer Service
The sales staff was courteous and accommodating. The financing process was a bit tedious, but the individual was friendly, explicit, and patient. Overall good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service Advisors who make you feel welcome and a
Great Service Advisors who make you feel welcome and a valued customer. They explain all services performed and never pressure you to buy additional services. Service charges are reasonable and you can expect the work to be performed right the first time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Comfortable waiting area with free Wi - Fi.
Comfortable waiting area with free Wi - Fi. Available Was free coffee or decaf. My service was explained to me very sufficiently.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was very pleasant.
My experience was very pleasant. Kerry, my service agent was courteous and professional. I was in an out in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Customer Service
Kerry Smallwood went above and beyond customer service for us. We had a flat time and no key in order to change the tire. He came to our house to assist with this.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service Dept was amazing especially Anna!
The service Dept was amazing especially Anna!:) The sales and service have been amazing Very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
The individuals that work in the service department are outstanding individuals they have knowledge and they are very courteous highly recommended Constantly telling everyone how great they are I showed up for my appointment and was in and out and made it to work on time
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Visit was easy breezy worked was completed as discussed
Visit was easy breezy worked was completed as discussed and on time very wonderful interacton
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
