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Lucas Honda of Jacksonville

(1,418 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

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Reviews

(1,418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

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Always receive excellent service. My service tech Jacob is always personable. Will continue to bring my car to this location for service.

Always receive excellent service. My service tech Jacob is always personable. Will continue to bring my car to this location for service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone at the dealership was very helpful and I felt I was very well taken care of. Bryce is an excellent sales person

Everyone at the dealership was very helpful and I felt I was very well taken care of. Bryce is an excellent sales person

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The service department took care of 3 recalls and a regular service. Communication was clear and the car was ready as promised.

The service department took care of 3 recalls and a regular service. Communication was clear and the car was ready as promised.

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5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had no problem setting up the appointment. Every single was handled efficiently, and I was able to get my car back by the early afternoon. The staff was very polite and helpful. Overall, a very good experience.

I had no problem setting up the appointment. Every single was handled efficiently, and I was able to get my car back by the early afternoon. The staff was very polite and helpful. Overall, a very good experience.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service and recall were handled quickly. Kerry was professional and gave me his full attention. We have never had anything but excellent service, no matter who dealt with us.

Service and recall were handled quickly. Kerry was professional and gave me his full attention. We have never had anything but excellent service, no matter who dealt with us.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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If you are buying new or used ask for Jim MacDonald as he is honest, knowledgable and reasonable. For service ask for Steve, Scott or Anna for the best service experience. Purchase the Lucas Platinum as it is worth the cost and makes service worry and hassle free!

If you are buying new or used ask for Jim MacDonald as he is honest, knowledgable and reasonable. For service ask for Steve, Scott or Anna for the best service experience. Purchase the Lucas Platinum as it is worth the cost and makes service worry and hassle free!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We are very happy with the deal on Odyssey we bought 10 years ago. We also purchased Lucas Platinum Plus Service/Warranty program, this makes getting service headache free. This last Service Department visit was for a dead Honda battery, replaced and on our way. Service department is Friendly and Professional. We recommend Lucas Honda for buying a car/van/suv/truck and the service department to keep it running... Note: when we bought the Odyssey we did not know what expect about the Service Department, it turned out to be excellent. ((Many years ago we bought a different make vehicle from another dealer, that service department was horrendous))

We are very happy with the deal on Odyssey we bought 10 years ago. We also purchased Lucas Platinum Plus Service/Warranty program, this makes getting service headache free. This last Service Department visit was for a dead Honda battery, replaced and on our way. Service department is Friendly and Professional. We recommend Lucas Honda for buying a car/van/suv/truck and the service department to keep it running... Note: when we bought the Odyssey we did not know what expect about the Service Department, it turned out to be excellent. ((Many years ago we bought a different make vehicle from another dealer, that service department was horrendous))

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Listened to what I wanted and was understanding of how much time I had to work with.

Listened to what I wanted and was understanding of how much time I had to work with.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I found Lucas Honda to be efficient, courteous and Knowledgeable. They did not try to sell Me Something I didn’t need

I found Lucas Honda to be efficient, courteous and Knowledgeable. They did not try to sell Me Something I didn’t need

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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One of the easiest car-buying experiences we’ve ever had. Nick helped us with the car we found and made the process hassle-free. I’ve already given his name & card to friends. Jim walked us through the final sales process and wasn’t pushy on extra plans, warranties, etc. We will definitely be back to Lucas Honda when it’s time to buy our next vehicle!

One of the easiest car-buying experiences we’ve ever had. Nick helped us with the car we found and made the process hassle-free. I’ve already given his name & card to friends. Jim walked us through the final sales process and wasn’t pushy on extra plans, warranties, etc. We will definitely be back to Lucas Honda when it’s time to buy our next vehicle!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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