Skip to main content

Lucas Honda of Jacksonville

(1,409 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2019 consumer dealer award

Meet our employees

Reviews

(1,409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lucas Honda of Jacksonville from DealerRater.

Want to share your experience with this dealership?

Write a review

One of the easiest car-buying experiences we’ve ever had. Nick helped us with the car we found and made the process hassle-free. I’ve already given his name & card to friends. Jim walked us through the final sales process and wasn’t pushy on extra plans, warranties, etc. We will definitely be back to Lucas Honda when it’s time to buy our next vehicle!

One of the easiest car-buying experiences we’ve ever had. Nick helped us with the car we found and made the process hassle-free. I’ve already given his name & card to friends. Jim walked us through the final sales process and wasn’t pushy on extra plans, warranties, etc. We will definitely be back to Lucas Honda when it’s time to buy our next vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Service advisor Scott was very professional and informative . The service department was very clean comfortable.

Service advisor Scott was very professional and informative . The service department was very clean comfortable.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I have always been treated with professionalism. They have a high regard for my time.

I have always been treated with professionalism. They have a high regard for my time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Once again, I have been extremely pleased with the service provided by Lucas Honda. Please note that Scott Adams & his crew's professionalism, courtesy & technical expertise exemplify the quality of automotive maintenance service for other dealers to emulate! Thank you Scott!!

Once again, I have been extremely pleased with the service provided by Lucas Honda. Please note that Scott Adams & his crew's professionalism, courtesy & technical expertise exemplify the quality of automotive maintenance service for other dealers to emulate! Thank you Scott!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Extremely satisfied with both the sales and service departments. Both Forest in sales and Steve in service are excellent to work with.

Extremely satisfied with both the sales and service departments. Both Forest in sales and Steve in service are excellent to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Lucas honda is no pressure, courteous, and efficient. The service employees are courteous and helpful.

Lucas honda is no pressure, courteous, and efficient. The service employees are courteous and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I always get great service at Lucas Honda! I am a longtime satisfied customer of over 25 years!

I always get great service at Lucas Honda! I am a longtime satisfied customer of over 25 years!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Always great service. Ray was so helpful and so accommodating! I got an appointment right away when my car had something wrong with it. Great service! Thanks so much!

Always great service. Ray was so helpful and so accommodating! I got an appointment right away when my car had something wrong with it. Great service! Thanks so much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

My service experience was first rate. The cost was transparent, and it was finished more quickly than they originally stated. I’d definitely recommend.

My service experience was first rate. The cost was transparent, and it was finished more quickly than they originally stated. I’d definitely recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I wil only take my car to Lucas Honda service center in Jacksonville. Kerry went above and beyond! The Best!

I wil only take my car to Lucas Honda service center in Jacksonville. Kerry went above and beyond! The Best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 1409 reviews