Reviews
More than a car sale
I was unhappy it took so long to get the car ready to drive, but after seeing all they did, I understand. They wanted that car to be safe for my son. The tire tread was find but because they were aged, they replaced them free of charge! They wanted the car safe and clean before delivery!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so happy to know your experience went well. Thanks for your feedback for us. We look forward to working with you again in the future for any other of your vehicle needs. Sincerely, Jeromie Allan, GM
Jim McCormick
Jeff Gilster of Gary Yeomans Lincoln was the Best. He carefully listened to our needs and found the perfect Aviator. He was with us every step to answer all question and procedures. Jeff is our go to guy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We greatly appreciate your feedback, Jim! Jeff is an excellent employee & we will pass your kind comments along to him. Congratulations on your Aviator. Thank you for choosing Gary Yeomans Ford Lincoln. Sincerely, Jeromie Allan, GM
Extremely Satisfied
Just bought a car, really thankful with all the experience and with all the personnel. Would like to have a special mention to Freddy Gonzalez for all his help!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent review for Freddy! Congratulations on your new car; we hope you'll consider us again in the future! Sincerely, Jeromie Allan, GM
Best service experience received
When an issue arose with my 2019 Lincoln I made a call to Marion Shaffer Lincoln service coordinator. Within a very quick time an appointment was made for the repair. Marion also made arrangements for a loaner car for my use while my vehicle was being repaired With that kind of customer service what else could you ask for
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your overall great service experience with Marion, Bill! We appreciate your feedback and look forward to your return. Sincerely, Jeromie Allan, GM
Excellence at its Best
I have had Gary Yeomans Flord Lincoln as my SERVICE DEALER for 10 years....The servicing of my TownCar...(Yes I Have One of Those) as well as my 2 Trucks.... each time for service they were always clear about what was going to be done.... Most always Timely with the delivery of work finished.... Professional Crew Team... will always be my Service Place ....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the compliment! It was a pleasure to work with you, and we hope to work with you again soon. Sincerely, Jeromie Allan, GM
Ashley Patt is a phenomenal sales person!
I found a vehicle I wanted at this dealership. The issue was I live 400+ miles away. I worked with Ashley Patt online and over the phone and was able to get a deal I was happy with and we were able to handle the transaction remotely. Ashley went above and beyond, and I am grateful as I now to give my daughter the car of her dreams!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your satisfaction with us, Rob. We appreciate you taking the time to provide feedback for Ashely. Congratulations to your daughter! We hope she enjoys the car of her dreams. Sincerely, Jeromie Allan, GM
Senior Rental Representative
A big Thank You to Congo and Michael Long for taking such good care of me. I have dealth with them for over five years, and am finally in the car that I wanted. Thanks for your patience guys !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations, Georgina! It's been our pleasure to work with you throughout the years. Our customers satisfaction is our top priority. I will let Congo and Michael know of you gratitude. Thank you for shopping at Gary Yeomans Ford Lincoln. Sincerely, Jeromie Allan, GM
Buyer beware on Warranty
I leased my car,( the third one from Gary Yeomans )and decided when the lease was up to purchase it. Whenever you purchase a vehicle you meet with a financial person to sign and pay for the vehicle. In doing so beware do NOT buy the extended warranty. It is a total misleading rip off. I still had almost 12K miles under the factory warranty, and purchased additional 72 months and 48000 miles . After trading in my car at another Gary Yeomans dealership I went back to get the credit for the unused miles, and was told it was out of warranty even though I put less than 25K miles on the car., bringing my mileage to 49K. Driving the 12K miles after factory warranty cost me $1500.00. Just passing this on, they put the pressure on to buy these warranties...it is not worth it. Just another money maker for them!! I do want to end that I was pleased with my vehicles I owned from Ford. I'm rating a 3 because of this warranty issue , otherwise it would of been a 5 star.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for alerting us to this issue. Our top priority is delivering 100 percent customer satisfaction and it's concerning to hear you feel your experience does not reflect that. We will be reaching out to you to resolve this issue. We look forward to speaking with you and regaining your trust in our business. Sincerely, Jeromie Allan, GM
As always the salesman was very helpful and courteous....
As always the salesman was very helpful and courteous. Show off the vehicle we were interested in and sold us the car. They were friendly. We will always shop at this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review as well as your five star rating, Dick. We are happy to hear that we made your experience a delightful one. We are honored to have an outstanding team that cares for our customers. Thank you for shopping at Gary Yeomans Ford Lincoln. We hope to see you again soon. Sincerely, Jeromie Allan, GM
Vice was great!
Vice did an absolutely wonderful job getting me into a car I love but am also able to afford. He was never pushy like most sales people. I will highly recommend Vice and Gary Yeoman Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new car! Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I can't wait to share it with the team. Please enjoy your new car and safe travel. Sincerely, Jeromie Allan, GM