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Honda of Ocala

(3,757 reviews)
Visit Honda of Ocala
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm 10:00am–3:00pm
2021 consumer dealer award
View 5 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (352) 577-0061 (352) 577-0061
Used (352) 405-4671 (352) 405-4671
Service (352) 405-4672 (352) 405-4672

Reviews

(3,757 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Ocala from DealerRater.

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Fast and friendly

Thomas Tuttle was awesome he helped me get in to the truck I wanted and did not waste my time BS-ing around. Will deffenatly send friends and family to Thomas. Keep up the good job.and waseem the finance manager was also awsome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your awesome review, Shawnee!

Purchase of 2017 Honda Pilot Touring

This is the Second Honda Pilot I have purchased from Brandon Joiner. He was very helpful in the purchase and his follow up was out standing. I like the capability to explore your vehicles on line and then come in and purchase. This is a very good Dealership with friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear about your great visit with us! We appreciate your business.

Great first time buyer experience!

We are so happy with our purchase. All staff were friendly, knowledgeable and genuine. We did not get that "creepy, stalkerish" feeling like other places we visited. Robin Williams was no joke! If you are looking for a car, ask for Robin. He is awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Love to read this review! Thanks so much for the five stars and the laugh! We appreciate your business.

DONT KNOW

ITS THE SALES TEAM AND THE FINANCE REALLY MATTERS. I WAS NOT HAPPY WITH THE FINANCE. I BELIEVE HE IS A JACK xxx OVER RATED HIMSELF

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know what we could improve but we're happy to hear you had an overall positive experience with us!

Amazing

Chris was really amazing! And helped me find a great car that was in my price range. I really appreciated that he took his time and didn't try to rush me with picking out a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We know looking for a new car can be stressful and there's no need to rush. Thanks for the great review!

Happy with my new Civic purchase

I'm very pleased with my new Civic sedan and sales process. Sales Consultant Kevin Cash did a great job helping me select my vehicle and getting it setup to my preferences. Ricky Carpenter spent time understanding my financial questions and helped put a price together that met my needs. Ovi Chisu expertly prepared my Honda American loan and other necessary paperwork. In all, a very smooth process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a great visit with us. Thanks for the awesome review!

Great Car Buying Experience

Andrew was extremely helpful in the car buying process. I went in not knowing exactly what I wanted, but he was able to take into consideration my price limits and other things I wanted and found the perfect car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks so much for the wonderful review, Sandy!

Service at Honda of Ocala

If you take your Honda in for service to the Honda of Ocala, I highly recommend you request the service department associate, Matthew Altmannsberger. He sincerely cares for those he assists and he is very accommodating. He definitely goes above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know we took great care of you and thank you for the great review!

Negotiation

The folks at Honda of Ocala really worked to sell us a car. we were really impressed with Frank and Chris. Both bent over backwards to help explain stuff and answer our stupid questions (we're old and tech challenged). Also got a lot of assistance from the numbers cruncher, Ovi, who also was veyy patient with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

There's no such thing as a stupid question! We're happy to answer any inquiry you have at any time. Thank you so much for the wonderful review!

2017 Odyssey from Matt and Brandon

I have purchased several cars of the years and this experience, by far, was the best one I have ever had. Whether it was a new car purchase or used car purchase, from beginning to end (yes, finance included), the process was smooth, seamless and sincere. Matt, Brandon and Ovi are three of the nicest sales and support personnel I have encountered and I am actually in sales as a profession. If you are looking to shop from the internet . . .don't hesitate, go with Matt. If you happen to walk in to the dealer, ask for Brandon. And finally, if you must obtain finance, make sure you ask for Ovi. I can't think of a nicer group of sales guys. I hope their integrity and kindness yield them joy as they continue in their endeavors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased to hear you had the best shopping experience with us! Thanks for letting us know the crew took great care of you!