Arlington Toyota

They helped me get the car I wanted, especially Gerry, who helped me throughout the entire process. Highly recommended.

I had a satisfactory experience with dealership salesman Owen Patino, who demonstrated honesty, fairness, and helpfulness. However, my interaction with finance manager Ricardo Johnson was disappointing due to his dishonesty. The listed price of the vehicle on CarGurus, which I have documented, was $51,881. Owen presented the sale price as approximately $51,500. Upon reviewing the paperwork, Ricardo altered the price to $53,470 without notification. Notably, I did not purchase any add-ons that would have justified the price increase from the initial sale price Owen showed me. I have made multiple attempts to contact Ricardo and general manager Rick Doran via voicemail, but my calls have gone unreturned. As a first-time car buyer, I am disheartened by the dishonest business practices and lack of accountability. Consequently, I will not be conducting business with this dealership again.

Service advisor was great. The technicians that worked on my recall left scratches on the passenger side door area, sticky liquid drops of drink and a mess of chocolate on my console . And moved things that were in the back all strowed around.

We went in looking for a pre-owned Corolla Cross hybrid. We experienced absolutely wonderful sales help from Jon Postolli. He was incredibly knowledgeable and extremely pleasant and patient with us. Absolutely no pressure at all, which we really appreciated. After test driving a couple of new and used models we ended up getting a very nice and well-equipped new 2025 Cross Hybrid XSE. We had a most satisfying buying experience thanks to Jon. TR in Jacksonville

I had a great experience. My sales person was Milidon. He was very informative, patient and helpful. I would recommend everyone that I know to go to him.

Excellent service. Very honest And professional too I used maintenance Warranty by Toyota Never have to wait To long to get my car service

Always great service. Chauncey always makes sure that my car is serviced properly. I like that he always answers my questions in great detail to make sure I have an understanding of the process or issue.

Gillian was knowledgeable and professional. Got me in and out in under 1 hour. Provided good information!

Great experience with our Sales Professional, Owen! Owen did a superb job communicating throughout the purchase process. Go see Owen - you won’t be disappointed.

Made appointment 10:40 and was told there was a 2 hour wait, but I was there for nearly 3 hours 😠. What is the point in making appointments?????