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Meet Sylvia Brummitt

Sylvia Brummitt headshot
Senior Sales Consultant
(82 reviews)

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Dealership experience 27 years

Customer service is #1

Reviews

I can’t say enough good things about Arlington Toyota! I...

I can’t say enough good things about Arlington Toyota! I have purchased 6 vehicles from them, and every time could not have been any easier. I drive across town because the service is that good!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sylvia was wonderful- attentive, caring, kind, friendly,...

Sylvia was wonderful- attentive, caring, kind, friendly, hard-working- she wanted this for me as much as I wanted it for myself! I even saw her literally crossing her fingers for me when we were at the computer trying to locate the car in the state (they didn't have any inventory in this color or trim). Long story short, my husband located the vehicle for me as a surprise and unfortunately I wasn't able to close the deal with Arlington Toyota. However, when I phoned Sylvia to apologize that we were unable to close the deal together, further proving that she truly cares about her customers, she responded simply- "you got the car and that's what's important to me! I'm so glad you got it!" While I'm grateful I have an amazing spouse, I wanted to do the deal with the Arlington Toyota team. Irvin and Sylvia are both outstanding, and I just had to share this story that I fully-intended on purchasing my 3rd vehicle from Arlington not only based-on customer loyalty, but because they are truly the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Truck was presented very well. Price was right. Sales...

Truck was presented very well. Price was right. Sales person,Sylvia Brummitt, was very informative, pleasant, and low key. Much appreciative of her effort during and after the deal. Finance was too much "hard sell" for me.---4 +

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I just purchased a 2020 Highlander Limited 4dr from...

I just purchased a 2020 Highlander Limited 4dr from Arlington Toyota and got a great deal. I worked with Sylvia Brummitt who not only handled the sale but she took the time to go over "all" the features of the vehicle with me. She more than exceeded my expectations! She was very patient and courteous and I feel like I have a friend at the dealership. I highly recommend her to anyone looking to buy a Toyota vehicle. A COVID safe environment! The dealership was crazy busy too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We love our Scion IA. The workers are always kind and...

We love our Scion IA. The workers are always kind and generous. The service is always fast. I never have had a problem. We Thank you The Fitch's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

I had a very good experience working with Sylvia...

I had a very good experience working with Sylvia Brummitt. She was through and informative. Irvin and Ricardo were also very helpful. I would be happy to refer anyone to this dealership. I had previously been to 3 other dealerships and Arlington Toyota impressed me the most. I give all the staff members that assisted me an EXCELLENT rating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff at Toyota we’re all very professional. Sylvia...

The staff at Toyota we’re all very professional. Sylvia and Richard helped me out immensely and made the whole car buying process easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have bought 3 vehicles in the last year through Sylvia...

I have bought 3 vehicles in the last year through Sylvia Brummett and I love working with her and all of the people I come in contact with at Arlington Toyota. I live on the Westside and will drive 45 minutes anytime to visit this dealership. I hope to keep this relationship with them as long as possible. I am always looking for another vehicle to buy for someone through them. Thanks so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service from the original sale, to the...

Excellent service from the original sale, to the financing, to driving out of the dealership! Props to Sylvia Brummitt and the G.F.M. Ben, for giving me the price I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sylvia made buying a great car even better.

Started the purchase process via email. Sylvia responded quickly and provided answers as fast and as well as she could. Once I took delivery she prepared everything ahead of time for a quick and easy purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.