Reviews
Best experience ever totally recommend to someone.
Best experience ever totally recommend to someone. They make me feel home and some snacks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dalilaberistain89, it was our pleasure to assist you. Thank you from all of us here at Lithia Nissan of Clovis!
Amazing people willing to try as hard as they can to get
Amazing people willing to try as hard as they can to get you in the vehicle you want.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful to have you as a Lithia Nissan of Clovis customer. Thank you, Ahren_ryan!
Clovis Nissan has friendly, professional staff.
Clovis Nissan has friendly, professional staff. They helped me with a better loan rate. I would recommend them to family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rusty, we're delighted to hear that our team at Lithia Nissan of Clovis was able to assist you with a better loan rate. Thank you for recommending us! We hope you love your new car.
There are other nissan dealers but this one treats you
There are other nissan dealers but this one treats you like FAMILY and there great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive feedback with us! Our team looks forward to serving you again down the road.
THANK YOU clovis nissan you rock
So I saw this 2015 Camaro on Cars.
So I saw this 2015 Camaro on Cars.com and asked if the car was available the salesman got right back to me and said yes it was available. I checked the Carfax on it and saw the car was well-maintained. So then I thought well I’ll try to get this car, but I was worried about financing and I told the salesman that, he said don’t worry about it. We work with a lot of bank and we can get you financed. I go OK well I live in Bakersfield so I don’t wanna drive all the way to Clovis just to find out that you can’t get finance goes no problem Mr. Hernandez will get you preapproved , so this went on a week I’m trying to get me preapproved and every time I talked to the guy I got a different salesman every time I talk to salesman the price sent me a screenshot of the breakdown of what I was being charged and they had an additional $3000 For windshield conditioner and interior protection and I told the salesman I didn’t ask for that and he says well it was put on the car before we put it on the lot for sale. I don’t care. I didn’t ask for that. Take it off then he try to say he took it off the price more And now they’re saying I have to pay 72 months so long story short after a week of calling him and texting him we couldn’t make a deal. I found out they ran my credit score 14 times which brought my credit score down so now I’m gonna have to wait until some of that falls off my Credit report so I can try to purchase a vehicle because Nissan of Clovis was greedy I’ll never do business with them again
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, We appreciate your feedback as it helps us to improve on future customer service experiences. I'm am sorry to hear about your experience surrounding negotiations and finance. It sounds like there were several miscommunications and issues that may have occured. If you'd like to discuss this further or need any assistance, please reach out directly. Thank you, Andrew Siegers General Sales Manager asiegers@lithia.com
I purchased a used car in October if this year.
I purchased a used car in October if this year. I purchased an older car with a lot of miles on it. When I was n the process of purchasing, I told salesman what I could afford, and they wanted me to pay a little more for the payment. I didn’t want to, but was told that they would thro in an extended warranty for 3 years. Well, since I purchased my vehicle, I’ve had it in twice. Lithia covered for the first repair. But, last week, I took car in to have some issues checked out. They told me that all the repairs it needed weren’t covered under my warranty. Come to find out, I DO NOT have an extended warranty, I have a powertrain warranty. So, of course the repairs weren’t covered. They did repair ac drain plug at no charge, but the rest of the repairs totaling about a $1000. I feel like they baited and switched me! I’m really disappointed in Lithia Nissan of Clovis. I don’t recommend them. I feel they are dishonest!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to review your experience with our staff at Lithia Nissan of Clovis. Your frustration is completely understandable. I would appreciate the opportunity to speak with you directly to fully discuss the details of your visit. Please reach out to me at the dealership at your convenience. Respectfully, Rigo Heredia General Sales Manager Lithia Nissan of Clovis rheredia@lithia.com 559-297-6919
Great professionalism from Vincent Thao and Alex...
Great professionalism from Vincent Thao and Alex Trujillo. Gave me the best rate and the best prices I could have asked for. will buy again
- Customer service 5.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle and welcome to the family! We truly appreciate you sharing your experience with Vincent and Alex. We strive to get to know what will work for you and a price that fits your budget. Thank you for a great review and we look forward to seeing you on your next visit.
I purchased a 2019 certified pre owned, my local...
I purchased a 2019 certified pre owned, my local dealership found front end wreck damage when it went in for a check engine light!! No more warranty now, and have to pay out of pocket?? Contacted my Distrct attorneys office . Cant believe this. I'm furious
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Dillan, It was great having the opportunity to talk to you directly. Thank you so much!
My overall experience at this dealership was really good....
My overall experience at this dealership was really good. I felt like I got a great deal on my vehicle. The sale staff was a little pushy but that is to be expected from a car dealership. Out of all the dealerships I went to while looking for a car I liked Nissan of Clovis the best.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle and welcome to the family! We truly appreciate you sharing your experience with our team. We strive to get to know what will work for you and a price that fits your budget. Thank you for a great review and we look forward to seeing you on your next visit.
Had a great experience purchasing a used vehicle with...
Had a great experience purchasing a used vehicle with them. They were all very helpful and did their best to give us the best deals!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle and welcome to the family! We truly appreciate you sharing your experience with our team. Thank you for a great review and we look forward to seeing you on your next visit.