Tom Wood Porsche Hours
Tom Wood Porsche provides Indianapolis and Central Indiana with new and used luxury vehicles. We also deliver an award-w
inning service experience! At Tom Wood Porsche, you get the car you want the way you want!
"The Car You Want, The Way You Want"
Oil, Filter Change
$79.95 and up*
$29.95 and up*
Read reviews that mention:
really good attitude and the services are really good. detail service is the best that I ever did. All of people have good attitude for anyone come to... the dealership
Thank you for taking time to comment. Your opinion matters, and we¿¿¿re pleased you think well of us. Stop by anytime. We never tire of seeing our cus...tomers again.
My Service experience was second to none had the car detailed came out beautiful! I dealt with John castle who was very thorough and knowledgeable I... have had my car serviced with Tom would be for all my experiences have been top shelf !
We¿¿¿re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it¿¿¿s n...ice to know we¿¿¿re succeeding.
What a dealership! We (I) have not a single bad thing to say about Tom Wood Porsche. I will say that the level of class and integrity that Joe Cordova,... George Wright, and John Moses have shown us is bar none. These gentlemen are class acts, and true gems to have representing an automotive business. While we didn't buy one of the thoroughbred Porsche's on the lot, we did buy a used Jeep Wrangler that was not of their preferred specialty cars. Even though, our level of service was that of buying a one-off Porsche. This is somewhat unbelievable in the used car market to us, as most used car dealers we have dealt with in the past do not cater to this level of service for their non-specialty used vehicles. Here is a case example of the organization that is being run over at Tom Wood Porsche and how it is phenomenal. A few days after we purchased the vehicle the check engine light came on. It was a used vehicle, and we did not add any aftermarket warranties. We accepted the “AS IS” status when we purchased it. With that said, we called the dealer and let them know. Holding them to a statement made after we purchased it to let them know of any problems. Almost immediately, they said take it to the nearest Jeep dealer and have them call us with the recommended fix. We did just that, and sure enough they agreed to cover the cost of the fix! This right here is the definition of class and will make them first on the list for our future vehicle purchases. We buy a lot by the way. Yearly. We normally buy new for this exact reason and understand used cars will need more work than a brand new one. Although, with the way this dealer honors their commitment to service and will stand by their stock even after the sale is done, we may not be so quick to only buy new. Thank you for your commitment to exceptional service, and we cannot wait to come back for future purchases. We did have an eye on a few of your dealer’s new vehicles!
My wife and I were dealing by phone with Lee Douthitt on a preowned vehicle at this family dealership this morning. And, after some brief back-n-forth... RE: a $250 deposit and no-show by another party, George Wright, the GSM, gave his approval for Lee to sell this vehicle to us after we agreed to a purchase price of $66,528 (shipping included) and I authorized a cc charge of $1,000 as a good-faith deposit. Just about 45 minutes ago, I learned that this Dealership's GSM has mis-represented the vehicle's mileage, reneged on our agreement, and personally insulted my wife on a subsequent telephone conversation with her.
We recently purchased a used 2014 Audi Q7 TDi and had an excellent buying experience. From test drive to leaving in our new to us vehicle, we were treated... with courtesy and respect . This was a very easy transaction and I would recommend them to anyone.
Two great things: A fine pre-owned vehicle and an excellent review. That means you¿¿¿re happy and we¿¿¿re happy. Thank you so much.
Service advisor did not return phone calls, texts or emails multiple times throughout the service experience. he was ill prepared for our appointment... and delivered the car incomplete. Once We spoke to the Service Manager about this he put us in contact with Ernie. Ernie was fantastic and eager to help in every way. Ultimately, the car was finished after 2 more visits, but Ernie followed the process the entire way through after our initial mess.
Thanks for bringing this to our attention. We sincerely apologize for the inconvenience that this has caused you during your service visit. We assure ...you, this is not the Tom Wood Porsche way. We¿¿¿d like to get in contact with you again, so we can further discuss what exactly went on. Please contact me at 317-848-3158. --John Moses, General Manager at Tom Wood Porsche
We got a flat tire on our way from Chicago to IU. We called and Matt got us in as soon as we got to the shop. They quickly diagnosed the leak, fixed... the tire and got us on our way. Matt also worked with our tire insurance carrier to proses the claim. Great experience!
Everyone in our Service Department will be pleased to read your comment. It¿¿¿s a good feeling when auto service goes right. We want every customer to... know that feeling. Thanks again.
We purchased a used Honda Pilot from this dealership. Joe was great to work with during our test drive. But after a 3 hour, condescending sales pitch... with the sales manager (in which we didn't really get that great of a deal) we left with the car. Turns out that they let customers (with two little kids) leave the lot and drive 2 hours home with a seized brake caliper, destroyed rotor, and pads... and we're lucky we got home safely. The dealership sprung for part of the $2,000 repair, but not all of it, nor would they cover a rental while it was in the shop for a week. We've also noticed it now needs an alignment. In addition, we noticed right before we left that there weren't even any floor mats in the car. We were promised them, but no one has responded to our numerous follow ups about them, so I suppose we'll have to purchase those ourselves, too. I reached out to the manager a week ago...no response. I guess if you're not buying a six figure Porsche from this dealer, you're not as valued as a customer to them.
Hello Jaclyn, Thank you for bringing this to our attention. We are incredibly concerned to hear about your experience and apologize for the inconvenie...nces you encountered during your service visit. As you said, these problems could have been avoided and we thank you for relaying this issue. To keep things simple, I believe it would be best to speak directly so I can better understand the circumstances. Please reach out to me at 317-848-3158. ¿¿¿ John Moses, General Manager at Tom Wood Porsche
Lee was great to work with, we handled trade and finale numbers via text ... held the car a few extra days so we could arrange travel to the dealership...... in and out in two hrs at the most and drove home with are new car... highly recommend Tom Wood Porsche
We appreciate your business and your kind words. We hope we can help with your next vehicle, too.
Everyone was totally unfriendly. The old service staff Rodecap was always friendly. I was there for over 3 hours and know one sales or service said anything.
Hello Keth, Sadly, something didn¿¿¿t go right with your auto service experience. Please contact us if you¿¿¿d like to talk about it. You can reach me... directly at 317-848-3158. ¿¿¿ John Moses, General Manager at Tom Wood Porsche