Skip to main content

Coggin Nissan on Atlantic

(862 reviews)
Visit Coggin Nissan on Atlantic
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
New (904) 512-0949 (904) 512-0949
Used (904) 747-0022 (904) 747-0022
Service (904) 747-0038 (904) 747-0038

Reviews

(862 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Acknowledgment

I purchased a used car. Lexus ls 250 from Coggin Nissan on Atlantic Blvd trust me, when l tell you it was the best experience l have ever had in Purchasing a one owner used car from this dealership. There was a small dent in the front bumper the size of a lemon and the used car manager Rolando had the bumper replaced , there were repairs needed ,he had them repaired completed at their expense. I was placed in a renter car at dealership expense until repairs were completed. This dedication, appreciation proves without a doubt this is the best car dealership in the city of Jacksonville!! The committed service , appreciation and effort too me for choosing Coggin Nissan on Atlantic to purchase my car was the best choice ever!!! If your looking for a great, reliable used car or New car with exceptional customer service go to Coggin Nissan on Atlantic Blvd. You Won't be disappointed that's real, true talk!! Satisfied Customer , l give Coggin Nissan on Atlantic Blvd a 100% l. Will do business there again for sure!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

1st New Car!!!!!

Really great experience. My spouse had a 2005 Nissan Altima that was always causing him a head ache.Tiered of is old he was looking for a reliable car. Wayne Bolai helped us out and did a great job, REALLY OUTSTANDING!! My spouse walked out with a brand new 2017 Nissan Sentra.I am really glad we came to this dealership. The experience was great and Wayne made it very easy for us to be able to get the car we wanted. Ask for Wayne!!! I highly recommend anyone to go Coggin Nissan on Atlantic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wayne is the Man!!!

Wayne is the man! He helped us get the exact car that we wanted for a great price. Coggin Nissan is very people friendly. And respectful. All in all great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Service!

I had to get my oil change and breaks serviced. My service Advisor was Mr Caesy Potter, he was very helpful, the entire staff was friendly. They gave me the details on what i needed and gave me a great price. I am happy and will always return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exellent service

I have been taking my car to Nissan on Atlantic for years. My service advisor is Laurie and she is AWESOME. Laurie is the only reason I take my car to Nissan for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dishonest Dealership

This is the worst dealership I have ever encountered. I felt pressured into buying a vehicle and then bribed into completing a survey I didn’t want to complete. I was promised a 100.00 for completing the survey and of course I never received the money after I completed it. I paid extra to have a navigation system installed. The system shut down while I was getting my oil changed at the dealership. It worked fine when I took it in but wouldn’t even turn on when I picked the vehicle up after the oil change was done. Of course they failed to tell me. I discovered it as I was driving off. They told me they were not going to fix it and basically it was my problem. I paid 600.00 to have the system installed to now be told it’s not their responsibility to fix. It worked when I took it in so I can’t understand how they think it’s not their responsibility to fix. Customer service is the worst. I would never, ever buy another vehicle from this dealership. I am also going to spread the word to family and friends so they won’t buy from this dishonest dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for taking the time to leave us your review. I regret to learn of your experience and never want our customers to feel pressured into buying a vehicle for we understand that purchasing a new car is a big commitment. I would like to speak with you about your experience and answer any questions or address any additional concerns to resolve these issues. We value our customers and your satisfaction means the most to us. Please contact me at your earliest convenience so I may work to make things right and restore your trust back into our dealership. Doug Wells, General Manager, 904-302-8231

Service Technician Review

Laurie Beck is awesome however the service technicians informed me of all of these issues with my vehicle , In which technically there were no problems with my vehicle. I had to pay out of my pocket more than I should have. I am very disappointed and may incur more problems with my vehicle namely my engine because of the the job in which the technicians done on my vehicle and trying to get more money out of me than they should. Laurie is excellent however even with that if I can't trust in the fact that myself as a customer namely a woman won't be cheated out of paying more than I have I'll take my vehicle elsewhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

This was my second car that i got from Nelly and it was a great experience. It was hassle free and she was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dishonest, uses scare tactics to force a sale.

Decided to purchase our lease after 36 months. These guys tried so many scare tactics to get us to give up the lease and buy a "new" car. We are told the potential cars were new and never registered only to find that they were fleet vehicles this dealer purchased at auction in TN. Both had previous owners. They told us many times our car has no value.."maybe 3-5k in equity" when in reality the car is worth 15-20k more. Told us we had no warranty in order to scare us into a new car when our car has 5yr/60k mile remaining. Nelly was very nice although she had little to do with the entire sale process. Dishonest dealer, but not the first time we have experienced this with them specifically.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent Service

This is my 4th car I bought from Julian at Coggin. He’s the reason we come back every time we want a new car. He provides such such great excellent customer service. He’s so nice, polite and puts the customer first. I highly recommend when you go to Coggin you see Julian!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.