Reviews
Best Experience
I had one of the best experiences ever buying a car here. John Sharp was my salesman and he went above and beyond to help us. The car?s battery died when we got home and they gave us a new one no hassle. Next due to the battery change the anti theft got messed up so they paid to tow it there and fixed it again no hassle. They also gave us two more days to return if we didn?t like it. You just don?t find this service anymore. This was an older car and they still treated us like we bought a brand new one. I highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Christy, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
I was able to make an appointment that fit my schedule.
I was able to make an appointment that fit my schedule. The multi-point inspection of car systems found everything to be satisfactory. The service representative was polite, and the required service completed quickly. This was just another pleasant experience at this dealership. I have purchased three Honda Accords from Auto Nation, and all have been excellent automobiles that met my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Great service
Needed a headlight replaced - easy online scheduling, good communication with the Tall Guy service advisor, and gave me a solid deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professional
Tanner and the team are solid people worked out a good deal happy with what I got. Will be going back next trade in.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Santiago, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had an amazing experience in this car dealership--
I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Mr Mahmood is the best person, I've ever met.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!
Best Experience
I showed up an hour early for maintenance and they were so accommodating by making me feel welcome! Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Stephanie was so pleasant to work with!
Stephanie was so pleasant to work with! She was kind, informative, and eased my nerves.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
The dealership was very clean salesman for very polite.
The dealership was very clean salesman for very polite. It was a great experience for me. I would recommend this dealership to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Surprisingly great service day!
I was very pleasantly surprised by the excellent care my car and I both received. I had dreaded going in for service, but it could not have been a better experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
seat belt recall
Seat belt recall and tire rotation done in less than one hour, was expecting to wait longer so very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Doug, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.