Reviews
Great service team!
Great service team! Make it easy from start to finish and provide updates along the way. A++++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow, thank you! We appreciate you highlighting your service experience. We value your business!
What a terrible experience.
What a terrible experience. They agreed to a deal on a Wednesday, had me confirm a pickup date with an appointment for following Monday and explained they would send instructions to complete the bank transfer for the down payment. After several days of stalling and wasting my time they messaged me at close on Sunday of the same week to say they sold the vehicle to someone else even though we had a deal. No call or follow up, ghosted. Super shady bunch over there from the online sales crew to the sales manager. What a waste of time. Avoid these folks at all costs, unprofessional schmucks. I'll never buy a Kia as long as I live because of this experience fwiw.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
At the service desk at the service desk, they were very
At the service desk at the service desk, they were very kind, helpful and knowledgeable in my vehicle. They kept me updated as my car was being serviced and informed me when it was time to pick it up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive thoughts! Glad you enjoyed your service experience. We hope to assist you again!
My experience was outstanding.
My experience was outstanding. The service reps were courteous and made sure to text me when my service was complete. I truly thank you for all that you do!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent feedback, thank you! We're thrilled you were pleased with your service experience. Thanks for choosing us!
Service department is terrible.
Service department is terrible. Held my car for 4 days despite doing nothing for 3. Didn't contact me and was unreachable. Communication and time management are severely lacking in the service managers
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and want to make things better. Please connect with our BDC or General Manager to discuss this further. 937-237-1000
Great experience.
Great experience. The staff was friendly and kept me up to date on timeline of repairs. I bought my Kia here and continue to go to this location to service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wow, thank you! We appreciate you highlighting our staff. We value your business!
Oil change and tire rotation on 2025 Telluride.
Oil change and tire rotation on 2025 Telluride. Prompt service. Ready when promised. Clean lounge/waiting area. Friendly service. Knowledgeable employees. Highly recommend. Purchased my vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always friendly and keeps you updated on how the service
Always friendly and keeps you updated on how the service of your car is going.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're so glad you enjoyed the service department. We look forward to seeing you again!
I scheduled an oil change and tire rotation.
I scheduled an oil change and tire rotation....the scheduling process was easy and they got me in an out in under an hour
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent feedback, thank you! We're thrilled you were pleased with your service experience. Thanks for choosing us!
No problems, went as expected, everything was done in
No problems, went as expected, everything was done in time and with care, I got the car back quick and clean, the people were helpful
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review! We're so glad you enjoyed your service experience. We look forward to seeing you again!