Reviews
Cannot get a service appointment
I am trying to get in to have my Kia looked at for issues with the steering/front suspension. I am having a very hard time contacting the service department about having my car looked at. To be honest it seems to be a trend amongst local car dealers. I really would like to get this problem looked at and resolved.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 1.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 461-2115 when you have a chance. Thank you, and we look forward to hearing from you.
Oil Change
Good Experience, Service people were friendly and attentive
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom Baker, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Great, easy experience with purchasing a new car.
This is my second vehicle purchase at Kia of Dayton. Very pleased with the sales staff, especially Alan Newsom. Very attentive and polite, not pushy or pressure-based. Sales staff do not work on commission and seem to genuinely want to put you in the best vehicle for your budget and family needs. Service staff is always friendly and will give you the estimate cost prior to any service. Waiting area is clean and warm.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful and flexible
Good service with professional team and reasonable prices only they don't have a good space for customers to wait for their cars only 6 seats very near to each other
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service at Kia Dayton
The Service Manager went out of his way to get me out early for my Doctor's appointment. I really appreciate him expediting my service. My doctor made my appointment early. AM. Service was completed and a fine job by the mechanic.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Angelo Lanzone, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
Successful Trip to Kia
My experience at Kia was very good. Ended up leasing a 2018 Kia Forte S. Corey was very knowledgeable and helpful. Highly recommend Kia of Dayton.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jill, we're happy you found our staff to be so supportive during your experience here at Kia of Dayton. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience.
Amazing and very helpful
Leased a new 2018 Kia Forte S and the employees were very helpful!! Cory helped us and he was very knowledgeable of the car. Highly recommend Kia of Dayton!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car
Alan and Robert was amazing to work with. They were truly down to earth and easy to talk to. If you are looking to buy a new Kia Alan is the man you want to see
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car
Will never go anywhere else to buy a new car. The internet team are so down to earth and a pleasure to deal with. They made the whole experience Awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
I had my 2017 Kia forte serviced for oil change and I was impressed by the service. I would recommend people to go there to get car fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair