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Keith Pierson Toyota

(1,540 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 6:45am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 6:45am–7:00pm
Tuesday 8:30am–8:00pm 6:45am–7:00pm
Wednesday 8:30am–8:00pm 6:45am–7:00pm
Thursday 8:30am–8:00pm 6:45am–7:00pm
Friday 8:00am–8:00pm 6:45am–7:00pm
Saturday 8:30am–8:00pm 6:45am–7:00pm
Sunday 10:00am–7:00pm 9:00am–4:00pm
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2021 consumer dealer award 2015 consumer dealer award

Reviews

(1,540 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keith Pierson Toyota from DealerRater.

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Great

This dealer very good all away round.Nice people working there..They do not pressure you.They work with you.Enjoyed my time there.Louise Heffner of Jax Fl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

quality dealership

i stopped in at kieth pierson's for an oil change on my 2013 camry and left with a 2016 camry that i am crazy about! eddie jr. is a fabulous salesman and went above and beyond to get the car that i wanted with specific options! he and mr. shoemake made me very happy that day and i will be doing business with this company for the remainder of my years. thanks again for a wonderful experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Second time

This is the second vehicle I have purchased at Keith Pierson. Both times, Darrell Carter was the salesman. Very nice and knowledgeable about the cars. No pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

"Loved it"

After totaling my Sportage I couldn't find the vehicle for me.. 3 weeks later at Keith Pierson I found the ONE for me(RAV4), Thanks to Harold Elder, his patience and thoroughness found me the best Toyota EVER...Wonderful dealership all around. THANK YOU, Harold (sales) Will (finance) P.S. Thanks to Harold I got the best birthday present, drove new car home on BDAY.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very good car buying experience

I had some problems at first, but the staff was very helpful and wanted me to leave happy and satisfied with my purchase. And when I did leave, it was with the right vehicle. I was not pressured into buying something I did not want. William and Steve (salesmen) were very patient, if they did not know the answer to a question, they would find out the answer, instead of making one up. Finance was very helpful as well. I went away completely satisfied and I would recommend buying from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Treated like ROYALTY

This was my first purchase with Keith Pierson and it was fantastic. Kennedy, my sales person made me very comfortable purchasing the car and was honest and up front from the beginning. My parents have purchased 3 vehicles from this dealership, and now I see why. You guys will see me again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptional service

This was my second car purchased at this at this dealership both were very pleasant experiences Toya Jones was my sales person she was an 11 Bob in finance was terrific as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Chris, Orange Park.

Awesome car buying experience. Darryl was a courteous, pleasant and helpful salesman. I would recommend Keith Pearson to anyone buying a car or in need of quality service. I will buy my next car at Keith Pearson Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Keith Pierson Toyota

When I picked my husband up from the 4th time of him being stranded by his truck breaking down we swung into Keith Pierson just to see what they might have. Wasn't ready to buy but knew we would need to soon after having our truck repaired yet again. The welcome was beyond compare. Before we knew it we saw the perfect truck that was in our price range and we drove it right off the lot. It was easy, we love it and they were great. They are great. They didn't just shake hands and forget about us after the purchase. They stay connected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Keith Pierson Toyota

It was the best car buying experience that I have ever had, friendly sales people, excellent customer service, great looking sales center. The sales person worked with me to get the car I wanted and I spread the word to friends to check out Keith Pierson first! Happy customer, Priscilla Rencher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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