Reviews
We had an exceptional experience purchasing our second vehicle from BMW of Raleigh (Leith BMW). Our sales representative, Ales Olecky was knowledgeable, experienced, and approachable making the car buying experience easy and enjoyable. The 2026 X5 is our second car purchased from this dealer the first being a 2016 X1 and thanks to our Service advisor (SeanBrown) and service team, we’re able to maintain a long life from our X1 and maintain a relationship that we wanted to continue with BMW of Raleigh. A great team!
We had an exceptional experience purchasing our second vehicle from BMW of Raleigh (Leith BMW). Our sales representative, Ales Olecky was knowledgeable, experienced, and approachable making the car buying experience easy and enjoyable. The 2026 X5 is our second car purchased from this dealer the first being a 2016 X1 and thanks to our Service advisor (SeanBrown) and service team, we’re able to maintain a long life from our X1 and maintain a relationship that we wanted to continue with BMW of Raleigh. A great team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’ve purchased several vehicles from this dealership over the years, and every experience has been outstanding. They are a fantastic dealer and consistently make the entire process straightforward, professional, and enjoyable. Ales Olecky was especially great to work with. He took the time to understand exactly what I was looking for and worked with me to put together the deal I wanted. From there, he personally guided me through the delivery process and made sure everything went smoothly. What impressed me most was the attention to detail at delivery. Ales took the time to walk me through every aspect of the vehicle, explaining the features and making sure I was completely comfortable before I left. It’s this level of service that keeps me coming back. I highly recommend this dealership, and especially Ales Olecky, to anyone looking for a truly exceptional car-buying experience.
I’ve purchased several vehicles from this dealership over the years, and every experience has been outstanding. They are a fantastic dealer and consistently make the entire process straightforward, professional, and enjoyable. Ales Olecky was especially great to work with. He took the time to understand exactly what I was looking for and worked with me to put together the deal I wanted. From there, he personally guided me through the delivery process and made sure everything went smoothly. What impressed me most was the attention to detail at delivery. Ales took the time to walk me through every aspect of the vehicle, explaining the features and making sure I was completely comfortable before I left. It’s this level of service that keeps me coming back. I highly recommend this dealership, and especially Ales Olecky, to anyone looking for a truly exceptional car-buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely disappointing experience with this dealership. The condition of the vehicle was an issue, but it was far from the only issue. What was most disappointing was the overall treatment and lack of professionalism throughout the process. We traveled a considerable distance to see the vehicle, yet Corey Blake, the salesperson, acted as though accommodating us was some kind of favor. That attitude was completely unnecessary and left a very poor impression. After looking more closely at the vehicle’s photos on CarGurus, I noticed that the vehicle had clearly been detailed at some point, with another company’s logo visible in the background of the photos. I’m not suggesting the dealership performed the detailing. However, seeing the vehicle previously presented in a much cleaner condition made the condition we encountered at the dealership even more disappointing and raised questions about how thoroughly it had been prepared for sale. I expressed my concerns to management, but the response did not address the full scope of what went wrong. I wasn’t looking for anyone to “fix” the situation for me—I simply wanted the concerns to be acknowledged honestly. At this point, I have no intention of returning to this dealership or recommending it to others. The condition of the vehicle was only part of the problem. The customer service and overall experience were the bigger disappointment.
Extremely disappointing experience with this dealership. The condition of the vehicle was an issue, but it was far from the only issue. What was most disappointing was the overall treatment and lack of professionalism throughout the process. We traveled a considerable distance to see the vehicle, yet Corey Blake, the salesperson, acted as though accommodating us was some kind of favor. That attitude was completely unnecessary and left a very poor impression. After looking more closely at the vehicle’s photos on CarGurus, I noticed that the vehicle had clearly been detailed at some point, with another company’s logo visible in the background of the photos. I’m not suggesting the dealership performed the detailing. However, seeing the vehicle previously presented in a much cleaner condition made the condition we encountered at the dealership even more disappointing and raised questions about how thoroughly it had been prepared for sale. I expressed my concerns to management, but the response did not address the full scope of what went wrong. I wasn’t looking for anyone to “fix” the situation for me—I simply wanted the concerns to be acknowledged honestly. At this point, I have no intention of returning to this dealership or recommending it to others. The condition of the vehicle was only part of the problem. The customer service and overall experience were the bigger disappointment.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (919) 890-3683. We look forward to hearing from you.
Ales Olecky, has the most welcoming personality. This was the second BMW we purchased from him. His knowledge of the X5, his patience, and him knowing our needs, made our experience so easy.
Ales Olecky, has the most welcoming personality. This was the second BMW we purchased from him. His knowledge of the X5, his patience, and him knowing our needs, made our experience so easy.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Bonnie, we're happy you found our staff to be so supportive during your experience here at BMW of Raleigh. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The new X3 is the 15th BMW I have gotten through BMW of Raleigh. Would never consider going anyplace else! Ales Olecky is the best BMW sales representative with whom I have ever worked. He took an inordinate amount of time explaining, to my wife, all the features of her new X3. BMW of Raleigh is fortunate to have a person of his caliber on staff.
The new X3 is the 15th BMW I have gotten through BMW of Raleigh. Would never consider going anyplace else! Ales Olecky is the best BMW sales representative with whom I have ever worked. He took an inordinate amount of time explaining, to my wife, all the features of her new X3. BMW of Raleigh is fortunate to have a person of his caliber on staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Raleigh. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ales is wonderful! He is knowledgable and friendly. He doesn't a great job of explaining features of each car and he listens well to ensure you're getting the right fit for your personal needs. Ales is the BEST part of BMW.
Ales is wonderful! He is knowledgable and friendly. He doesn't a great job of explaining features of each car and he listens well to ensure you're getting the right fit for your personal needs. Ales is the BEST part of BMW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kellyh, we're happy you found our staff to be so supportive during your experience here at BMW of Raleigh. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I thoroughly enjoyed my experience at the BMW dealership on Capital Boulevard in Raleigh, NC. My sales associate was Ales Olecky and I can't say enough good things about him!! He was friendly and so knowledgeable. He answered all my questions with professionalism and returned my calls very quickly. He was very patient with me while giving me a tutorial of the car the day I picked the car up. If you are in the market for a BMW, I would definitely ask for Mr. Olecky to be your sales person. He was absolutely great!!
I thoroughly enjoyed my experience at the BMW dealership on Capital Boulevard in Raleigh, NC. My sales associate was Ales Olecky and I can't say enough good things about him!! He was friendly and so knowledgeable. He answered all my questions with professionalism and returned my calls very quickly. He was very patient with me while giving me a tutorial of the car the day I picked the car up. If you are in the market for a BMW, I would definitely ask for Mr. Olecky to be your sales person. He was absolutely great!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Working with Ales was a breath of fresh air. I typically dread the car-buying experience, but he made the process easy — even enjoyable. He helped me navigate my decision with honest feedback and never tried to upsell me, even when he easily could have. I joked with Ales that when I need a new truck, he's going to have to come with me, because I can't imagine buying a vehicle from anyone else.
Working with Ales was a breath of fresh air. I typically dread the car-buying experience, but he made the process easy — even enjoyable. He helped me navigate my decision with honest feedback and never tried to upsell me, even when he easily could have. I joked with Ales that when I need a new truck, he's going to have to come with me, because I can't imagine buying a vehicle from anyone else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great sales and service experience at BMW of Raleigh. Client Advisor Ales Olecky is the best!
Great sales and service experience at BMW of Raleigh. Client Advisor Ales Olecky is the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Raleigh. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had to make a payment on the vehicle I traded in. This dealership took almost two months to payoff the traded-in vehicle.
I had to make a payment on the vehicle I traded in. This dealership took almost two months to payoff the traded-in vehicle.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase