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Leith Lincoln

(578 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (919) 436-3324 (919) 436-3324
Used (919) 348-4464 (919) 348-4464
Service (919) 926-7691 (919) 926-7691

Reviews

(578 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Lincoln from DealerRater.

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Great overall experience

I recently purchased a used 4 runner from Leith Lincoln and worked with Henry. He was great to work with and made the process super easy. There were a couple minor things that needed to be fixed and again that process was super easy as well, Bo in the service dept was great to work with! Overall I'm really happy I purchased my car here and would recommend this dealership to anyone looking for a new/used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brittany, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Leith Lincoln, and we will certainly let Henry and Bo know that you appreciate their help. We hope that you continue to enjoy your Toyota 4Runner!

Staff was very friendly and accommodating. The...

Staff was very friendly and accommodating. The environment was very comfortable and inviting. Loved the state-of-art setup and coordination. The staff made sure you had everything you required and then some.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Happy customers make us very happy! Thank you so much for taking the time to let us know about your positive experience with us at Leith Lincoln. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

Great Car Buying Experience

Chris helped me test out the car I was looking at purchasing and even took the extra time to help set up the Bluetooth function. Bo helped by responding to my interest request of the car and even helped me look for my house keys when I thought I had lost them. Everyone there provided great customer service and even helped with any questions I had about my new car. I am going in this weekend to get some minor repairs done that they couldn't do before leaving with the car, because the mechanics were busy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Chris and Bo both took good care of you here at Leith Lincoln, and we will certainly let them know that you appreciate their help. We are grateful to have you as a customer, and we look forward to your next visit!

Chris helped me test out the car I was looking at...

Chris helped me test out the car I was looking at purchasing and even took the extra time to help set up the Bluetooth function. Bo helped by responding to my interest request of the car and even helped me look for my house keys when I thought I had lost them. Everyone there provided great customer service and even helped with any questions I had about my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share this 5-star feedback about your experience working with us here at Leith Lincoln! Our customers are always our number one priority so it means so much to us to see that Chris, Bo, and the whole team took great care of you. We hope to work with you again in the future!

I just purchased an Aviator from Leigh Lincoln. It was a...

I just purchased an Aviator from Leigh Lincoln. It was a very smooth and hassle free experience. Chris and Rick were knowledgeable and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for reviewing us, Andrea! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Chris, Rick, and the Leith Lincoln team. Drive safely in your new Lincoln Aviator, and we hope to see you again down the road!

I had the pleasure of working with Bryce. He was awesome...

I had the pleasure of working with Bryce. He was awesome although all I wanted to do was look at the inventory he still made my family I feel welcome he was very honest and trustworthy I recommend him any day he went above and beyond with contacting me a few days later just to see if I made a decision and I am here to say their are still good people in the world!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Orlando, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Leith Lincoln, and we will certainly let Bryce know that you appreciate his help. We hope to see you again sometime!

Thank you Norisa Martinez and service team for your on...

Thank you Norisa Martinez and service team for your on point service with a smile and a laugh when I need it. Your awesome!!! Always!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to review us! We appreciate the great feedback about Norisa and will be sure to pass on the kind words to her. Drive safely, and we hope to see you again at Leith Lincoln!

Outstanding Service Department

Matthew Henley, the service advisor, was a pleasure to deal with. He provided outstanding customer service! All the work was done in a timely manner and the quote for service was accurate..no surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fraudsters

I went in to purchase a lexus and was told the car was in like new condition only to take it to another reputable dealership and was shown all that was wrong with the car.The total cost of repairs would be in excess of $2000 for labor not including the part.Before you buy from them take the car to a dealer of your choice to get inspected.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My wife deserved a new car and she knew what she wanted...

My wife deserved a new car and she knew what she wanted right down to the exact color combinations. We also wanted a fair price and we get the best of both worlds only at Leith. Plus they were courteous and prompt....no BS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.