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Meet Steve Juarez

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Used Vehicle Specialist
(22 reviews)

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Industry experience 12 years
Dealership experience 12 years

Reviews

Great service then finished my car quick good job can’t

Great service then finished my car quick good job can’t wait to go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Very smooth and uncommon (in a good way) experience with

Very smooth and uncommon (in a good way) experience with everyone involved. Carlos Marin and Steve Juarez were great to work with and were very professional. In a world of high pressured sales tactics, I didnt get that sense and actually left the lot with a beautiful truck and a fine deal. And I felt like I found some people in the car selling profession that actually cared about me and earning my business as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for the 5-star review.

This process started with Fernando Sanchez whom I’ve

This process started with Fernando Sanchez whom I’ve known for decades. I decided to purchase my vehicle and I was referred to Arnold and his team. I wanna thank Stephen for his amazing customer service skills, I wanna thank Armani for understanding my financial needs and last but not least the smooth Sergio who put all the pieces together. Thanks to all of you I now have my first purchase and I’m extremely grateful for Toyota. Luis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

He was the best dealer ever i give him a 10 out of 10

He was the best dealer ever i give him a 10 out of 10 over 💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your great review of our dealership.

Steve and Carlos were very friendly and helpful but most

Steve and Carlos were very friendly and helpful but most of all, didn’t push or try to persuade me or bring a Manager over to get me to stay. I was grateful for the genuine service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Brianna, for your testimony! We are happy to hear that we have provided wonderful experiences for you. We look forward to seeing you again!

Great people who know the business and they are eager to

Great people who know the business and they are eager to totally satisfy their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

very good organization and customer service and taking

very good organization and customer service and taking care of the clients cars and making a nice showroom

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a great experience at North Hollywood Toyota!

I had a great experience at North Hollywood Toyota! Symon, the salesperson, and the manager were incredibly patient and professional. In just two days, they helped me get a great deal on the car I wanted. They delivered it spotless and with a full tank of gas. The dealership has a wide selection of vehicles, and I highly recommend them to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience buying a new RAV-4.

I had a great experience buying a new RAV-4. The sales representative was friendly and answered our questions. The sales manager was professional and we negotiated a final price without a problem. The finance manager was not aggressive about pushing us to buy additional services we did not want. Overall, a great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The best service, the fastest .

The best service, the fastest . Just the best experience ever. Andrew made everything that we wanted HAPPEN

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.