Kraft Nissan

If I could give them a -5 star, I would! This is the absolute worst place concerning customer service!! Our car has been there for almost 2 months for minor accessories in which they fail to communicate, basically holding our car hostage! Spent many hours on hold & trying to talk to somebody in the service department, at which when they rarely pick up, they are very rude and unprofessional! Never come here, NEVER!!

I want to give a big shout out to Ed Baker and Demarcus Akins at Kraft Nissan/Infiniti. I had three things that I wanted in a vehicle and received all three and more. Ed was very knowledgeable about the vehicle and answered any questions and concerns I had. Demarcus was thorough with the paperwork and ensured I understood all the car lingo. If you’re in the area and want a new car go see Ed and Demarcus at the Kraft dealership.

The platinum level service from each and every member of the sales group that service team write down to the technicians is three steps above any other dealership in Tallahassee. It has been my pleasure to join the craft Nissan family, and I look forward to paying off my vehicle and acquiring another one.

Ed and the team at Kraft are phenomenal! Best experience I ever had! They worked out better deals than I expected! Beyond thankful for all their help!!

Excellent buying experience! I spent 20 minutes at the dealership test driving a few vehicles. From there, we negotiated fully over text, and after coming to terms I applied for financing from my phone in five minutes - all this was done from an Easter egg hunt! All of the paperwork was also signed remotely and I spent less than 20 minutes at the dealership taking delivery, which mostly consisted of the sales team showing me the new technology, etc. Absolutely recommend!

Best seles Nissan and infinity thank thank thanks thank thanks thank thanks thank thanks thank

We worked with Thaddeus Bruce. He was attentive and knowledgeable. We expressed what we wanted and they went out and got it. She could not be happier with her Rouge Platinum. Thad and Kraft came through for us. I was warned that they would take advantage of us but no. We are happy to be in the Kraft family.

I just bought my 3rd car from Kraft Nissan, my daughter wanted to upgrade her Rouge Sport so we went back for our 4th time. Seth Robertson in sales is awesome, he works hard to find exactly what your looking for and does his best to keep you in your price point. David , in finance goes the distance as well to get the best rates and additional warranties available if needed. In general there is a great vibe at Kraft Nissan, everyone I met was very friendly & helpful I would describe it as a family work environment. I wouldn't go anywhere else.

Had a Problem with my Air Conditioner I called Edward Baker Jr. And He went Way way out of his way to Help. And It Didn't Cost Me. Penny. The Kraft Family is Great. See them if you are looking for a Car

I HAD a 2013 Sentra! WHICH IS LOST AND CANNOT BE FOUND! I HAVE TRIED SEVERAL TIMES TO CONTACT SOMEONE TO HELP WITH STILL NO CAR??????? 🚨🚨🚨🚨🚨🚨🚨⚠️⚠️⚠️