Reviews
Write a reviewI was in a pickle with previous car.John helped me to get a decent payment.His staff was nice and helpful also. They were courteous and honest.
I was in a pickle with previous car.John helped me to get a decent payment.His staff was nice and helpful also. They were courteous and honest.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback. It’s wonderful to hear our team helped you secure a fair payment and delivered honest, courteous service. Enjoy your Buick Encore and feel free to reach out if you need anything.
Don't waste your time. After the sale is done so is the good customer service.
Don't waste your time. After the sale is done so is the good customer service.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Best customer service ever I will recommend. The world to this company they so nice and so upfront I rate 100/100 with my car it’s great
Best customer service ever I will recommend. The world to this company they so nice and so upfront I rate 100/100 with my car it’s great
- Customer service
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- Buying process
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- Quality of repair
- —
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
John’s rte 13 auto sales was wonderful to work with. They made the purchase process very quick and easy. Highly recommend them.
John’s rte 13 auto sales was wonderful to work with. They made the purchase process very quick and easy. Highly recommend them.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent, service. Bill Brady went above and beyond. I should be good for many years with my new auto. Thanks
Excellent, service. Bill Brady went above and beyond. I should be good for many years with my new auto. Thanks
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I just wanna say how amazing of an experience I had working with TJ, Steven and Beth at John’s route 13 auto sales in PA. All three of them plus the rest of their staff were so nice, and amazing with getting me exactly what I wanted at a price I could afford! They constantly offered us drinks while we were there and just sat and chatted with us while we waited for the whole process to be done! I would definitely give them a 10 out of 10! Definitely recommend going to Johns Rt 13 auto sales in Pa if you’re looking for an amazing experience when buying a car! ❤️ Thank you all so much! I am absolutely in love with my jeep!!
I just wanna say how amazing of an experience I had working with TJ, Steven and Beth at John’s route 13 auto sales in PA. All three of them plus the rest of their staff were so nice, and amazing with getting me exactly what I wanted at a price I could afford! They constantly offered us drinks while we were there and just sat and chatted with us while we waited for the whole process to be done! I would definitely give them a 10 out of 10! Definitely recommend going to Johns Rt 13 auto sales in Pa if you’re looking for an amazing experience when buying a car! ❤️ Thank you all so much! I am absolutely in love with my jeep!!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I am truly unsure of how this place gets only raving reviews?? My experience was terrible from the price gouging practice of the cost of vehicle I purchased from them to the price gouge of my trade in…Then furthermore my review was removed likely at the owners request! I only stated pure facts but as it goes truth hurts… let’s see if this one gets removed so here we go again. If TJ is talking TJ is not telling the truth… The vehicle an Escalade smelled like burning brakes when I took it home light for tpms was flashing halfway home the second half of course and is still on 2 months later! They were going to sell it with a clearly rotten tire on it and the headlights with enough water in them to shower myself…at least I got them to change the rotted tire after all Escalade headlights are expensive why would they do the right thing?? Perhaps so it could pass a real state inspection.. NOT!! I was told by TJ it was just inspected😭 I have purchased many cars dealers can slap inspection stickers on anything they want. Between the tire and headlight it would have never passed a real state inspection. The salesman Steve also has distant relationship with the truth he tries but uh no… His conversation went from your beautiful new Escalade to after I told him it smelled like it was going to catch on fire on the way home to well u do understand it’s a 13 year old SUV what do u expect.. My issue is they are charge price gouging TOP dollar there and scratch the surface the vehicles are not really in that great shape they are clean don’t get me wrong but clean doesn’t mean good vehicle…. I would NEVER buy here again nor recommend my WORSE enemy there to purchase a skateboard. I think my point is made visit at your own demise if you choose..Really don’t get all these great ratings??? Another inside connection? Hummmmmmm
I am truly unsure of how this place gets only raving reviews?? My experience was terrible from the price gouging practice of the cost of vehicle I purchased from them to the price gouge of my trade in…Then furthermore my review was removed likely at the owners request! I only stated pure facts but as it goes truth hurts… let’s see if this one gets removed so here we go again. If TJ is talking TJ is not telling the truth… The vehicle an Escalade smelled like burning brakes when I took it home light for tpms was flashing halfway home the second half of course and is still on 2 months later! They were going to sell it with a clearly rotten tire on it and the headlights with enough water in them to shower myself…at least I got them to change the rotted tire after all Escalade headlights are expensive why would they do the right thing?? Perhaps so it could pass a real state inspection.. NOT!! I was told by TJ it was just inspected😭 I have purchased many cars dealers can slap inspection stickers on anything they want. Between the tire and headlight it would have never passed a real state inspection. The salesman Steve also has distant relationship with the truth he tries but uh no… His conversation went from your beautiful new Escalade to after I told him it smelled like it was going to catch on fire on the way home to well u do understand it’s a 13 year old SUV what do u expect.. My issue is they are charge price gouging TOP dollar there and scratch the surface the vehicles are not really in that great shape they are clean don’t get me wrong but clean doesn’t mean good vehicle…. I would NEVER buy here again nor recommend my WORSE enemy there to purchase a skateboard. I think my point is made visit at your own demise if you choose..Really don’t get all these great ratings??? Another inside connection? Hummmmmmm
- Customer service
- 2.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Beth, Pete and Steve have surpassed my expectations of what a car buying experience could be. From start to finish, they were the most professional staff that I've worked. Do yourself a favor, and pull into John's. You'll be happy you did! I am!
Beth, Pete and Steve have surpassed my expectations of what a car buying experience could be. From start to finish, they were the most professional staff that I've worked. Do yourself a favor, and pull into John's. You'll be happy you did! I am!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
John's route 13 is rip off. When it comes to paying off your vehicle please beware of the increased in price. Sandy will give you the payoff amount and than it changes to a different amount. The owner John is unprofessional. I do not recommend this place to anyone, run as fast as you can. Don’t be rushed into an emotional or impulsive decision. Be prepared to walk away. You have the advantage–there are plenty of other car dealers to shop at.
John's route 13 is rip off. When it comes to paying off your vehicle please beware of the increased in price. Sandy will give you the payoff amount and than it changes to a different amount. The owner John is unprofessional. I do not recommend this place to anyone, run as fast as you can. Don’t be rushed into an emotional or impulsive decision. Be prepared to walk away. You have the advantage–there are plenty of other car dealers to shop at.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- 1.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The hospitality was great! The process was quick! They was honest and candid! I would by a car any day, and I would recommend anyone else. I came way from Baltimore because I heard about Steave and TJ. You guys are the truth!
The hospitality was great! The process was quick! They was honest and candid! I would by a car any day, and I would recommend anyone else. I came way from Baltimore because I heard about Steave and TJ. You guys are the truth!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase