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Panama City Toyota

(3,050 reviews)
Visit Panama City Toyota
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2018 consumer dealer award
New (850) 541-9312 (850) 541-9312
Used (850) 541-9314 (850) 541-9314
Service (850) 541-9309 (850) 541-9309

Reviews

(3,050 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Panama City Toyota from DealerRater.

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Christian was awesome, very communicative, friendly,

Christian was awesome, very communicative, friendly, funny and knowledgeable. I would use him again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

good experience, just purchased my 3rd truck with them,

good experience, just purchased my 3rd truck with them, bought 2 Tacomas and just upgraded to a Tundra

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ben Thibdaux was great answered all questions and

Ben Thibdaux was great answered all questions and concerns. Only person at the lot would talk to us about a new car. When picking up the vehicle it was detail and gased waiting for us. Ben made the dealership feel confortable and easy to deal with. The dealership was clean and organized. Thanks Ben

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The guy that took my car back for an oil change was

The guy that took my car back for an oil change was wonderful but the guy who took my money was an xxx. Talked down to me and I didn’t appreciate it. However, I’ve used y’all before since I’m out of state and the checkout guy will not keep me from visiting your store.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Can you change the TV channel in the waiting area to

Can you change the TV channel in the waiting area to car/truck channel. That is what we the waiting customers all have in common is our vehicles. Plus it might motivate people to upgrade and customize their Toyotas and hopefully you make that sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service is fantastic, 4th car I have bought from them.

Service is fantastic, 4th car I have bought from them. Willing to go the extra mile and answer all the questions that I ask before, during and after either when purchasing or when bringing the cars in for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good experience, sales team was a little hard to track

Good experience, sales team was a little hard to track down for updates and or interaction. I appreciate the transparency and support when we did catch up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Patrick is always nice and helpful!

Patrick is always nice and helpful!👍 service is quick! You would have better luck with your comments if you didn’t require 15 words🥱

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership and waiting area is always tidy, service

The dealership and waiting area is always tidy, service reps courteous and efficient. Appreciate the complimentary coffee and water.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We had a pleasant experience at Panama City toyota on

We had a pleasant experience at Panama City toyota on Friday may 24th. John was a pleasure to deal with also very knowledgeable about the grand highlander. We leased a 2424 Grand Highlander XLE. Thank you for your time and patience in our decision making.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.