Auto Trademark

I recently bought a Tesla from Auto Trade Mark in Virginia, and the experience was absolutely fantastic. After a terrible encounter with a dealership in Dumfries, working with this family-owned company was a breath of fresh air. They were responsive, honest, and true to their word from start to finish. Even when an issue came up with the car shortly after the purchase, they stood by their contractual obligations and made sure everything was handled professionally. That level of integrity is rare these days. I can’t recommend these guys enough — they really care about their customers and take pride in what they do. If you’re in the market for a great used car and want to be treated right, ask for Farhan — he’s outstanding!

Purchased my Tundra from there very friendly and honest dealer thank you Abbas, fantastic salesman.

This was the best car buying experience I have had. I have bought 3 used cars within this last year and I also bought one in 2022. I ended up at Auto Trademark because my 22-year-old Honda Accord was kaput. Auto trademark was a relaxed environment from the start. We test drove the 2013 BMW 535i drive with the sports package. We liked it but the A/C on passenger vent didn’t seem cool enough. Z offered to get that checked out and fixed. They also said we could but use a check from my HELOC, no high-pressure sales job for warranties or financing (which adds hours to the transaction and makes you feel exhausted). When I picked up the car after they fixed the A/C, I asked why this particular car had no floor mats (which they noted right away at the test drive), Farhan said they had wondered that too, and immediately offered to order replacement mats. I was thrilled. It was such a good experience and the price was reasonable. I’ll note that I didn’t negotiate, and the posted price on CarGurus was the $1,000 less than what I was charged because they note in the ad that it is listed assuming a military discount. But I had read that in the ad, so it was OK for me. I would recommend this auto dealership to anyone who is in the market for a nice used car and wants a positive buying experience.

Great purchasing experience! The staff were very professional and courteous. Highly recommend this dealership for a no hassle experience .

Love my new car. The price was great and much cheaper than others for the same vehicle. I have been wanting a Jeep for years and so happy I found one that I love. And it’s a 2022. Yay! The process was easy and quick. Farhan was super friendly, very responsive and very patient. I emailed him every few days for 3 weeks while I was making my decision and he always responds quickly and did not rush or pressure me into buying anything. When I finally visited the process was quick, we were in and out within 30 minutes. Which is something that I asked about ahead of time because this location is 2 hours away from me. Worth the drive. Just got my MD state inspection and the vehicle passed and is in great condition. So happy with my purchase.

This was my third car purchase from these folks. I found them to be always honest, credible, and I trust them. Thank you so much folks!

Looked online for a few weeks for a 2nd gen Honda Pilot with low miles. Auto Trademark had the nicest one I could find. Talked with Farhan a few times before I went up to see it and try it out. I'm about 2 hours away. Tried it out on a Sunday, Didn't tell anyone I was coming up and had a little scare when I passed it on the way to the dealership, but the gentleman trying it out didn't take it. I put down a deposit with Zeshan, (really nice guy), and went back the following week to pick it up. All the guys in the office were great and got things rolling smoothly. Loved the vehicle. Low miles and in great shape. Got it home and parked it in my driveway and when I looked out my second story window the next morning saw a big spot on the roof with missing paint, (Hondas inferior paint jobs!) Neither the shop or myself noticed this during our inspection of it. Called Farhan immediately and sent him some pictures. As soon as he saw the pics he said that this is definately unacceptable and had me bring it back to them. He had the body shop strip it all down and paint the whole roof for me and apologized for not catching it sooner. Had it ready in a few days for me to pick up. If I need or want another car will definately go back to see these guys. They did not have to fix the roof, (bought as is), but they did the right thing. These guys have my vote. Thanks again Farhan!

No return contact from my initial message. Called and left dealership a voice mail with name and telephone number requesting a call back to schedule a time to look at vehicle. Still no return call. I'll take my business elsewhere.

My husband and I had an overall good experience with Auto Trademark. Our salesperson, Zee, was very pleasant and thorough and took time to review all paperwork with us. He made an effort to make sure we were satisfied with our car even after our purchase. Our only wish would be that the regular price of cars be printed in advertisements with the "special" price for veterans printed in parentheses next to the regular price. We did not scroll down far enough to read this information and were surprised that the selling price for non vets (us) was around $1,000 more. So, that said, read the ads very carefully and then you will have no surprises. We are satisfied with our purchase and are happy to recommend Auto Trademark.

The product you have are outstanding, but I wish were on all of them thanks