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Buckeye Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Worst service received in life!

Worst service received in life! Rude and completely unprofessional! Would not recommend to my worst enemy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Crooks

They sold me a defective car. I wouldn't buy any used car from them because they have too many miles on them and they are lemons. Their maintenance department is poor. They replaced the engine on the car they sold me and when I got it back the air conditioning didn't work anymore. They refused to fix their error. Lucky my girlfriend wasn't as dumb as them so she fixed it. She isn't even a mechanic. Stay away from them unless you want to waste money.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away

Absolutely the worst car buying experience of my life I definitely regret buying a car here do yourself a favor and shop else where also not a veteran friendly business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Carey, we regret your most recent visit with us was not up to the standards we strive for.

Not happy at all!

Salesman strung us along for a week and a half. Every time we inquired about the vehicle we were interested in, it was like he had no idea who we were, what vehicle we were interested in. We really wanted the vehicle so continued, stupidly, to try. The only reason I’m sure he is an actual employee and not some bored, crazy off the street is bc his picture is on their website. Otherwise I would think we were being scammed by an individual. His lack of interest in selling/dealing on a vehicle was laughable to say the least. I would not recommend this car lot.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Not Happy., we regret to hear that you had this experience with us. We hope you are willing to give us another chance. Please reach out to us at (740) 653-7678 so we can work towards a resolution.

customer

If you find a vehicle and call for price, beware. I find after driving there that the price was raised by $700. Of course the sales manager said it was a misunderstanding on my part. Surprise Surprise. I did purchase the vehicle after driving 4 hours just as they knew a person would. If you get a online price from these people I would suggest having them fax you a statement from a manager with price info before driving there

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic experience!!

Found a car in their inventory online, took a test drive on Monday. After a few e-mails with my salesman, Matt Masso (great guy!) purchased my 2011 Honda Accord on Thursday. Great experience. I would highly recommend this dealership. Not pushy at all and very customer oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase & Continued Service

We purchased a used Honda CRV approximately 2 years ago and our experience with Buckeye Honda has been great. They treated us well during the purchase process and have not stopped. We have hesitated in the past to use dealers for repairs and routine maintenance, but the service crew here is exceptional. We are treated with respect and kindness, and they never try to sell us what we don't need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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