Gates Honda

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4.7
(347 reviews)
Visit Gates Honda
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (859) 316-2219 (859) 316-2219
Used (859) 316-2073 (859) 316-2073
Service (859) 316-2217 (859) 316-2217

Inventory

See all 138 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2006.
The Gates Auto Family is celebrating a century of providing customers throughout Kentucky with quality new cars at fair prices. Gates Honda brings that same excellent service to the Richmond community and our neighbors in Lexington, Frankfort, and Winchester. When you shop with us, you'll see what a difference a family-owned Richmond dealership can make. We want our customers to feel like family, too. Our friendly and knowledgeable sales team will take the time to get to know you and your automotive needs. We'll also answer your questions and address your concerns with honesty and accuracy.

Service center

Phone number (859) 316-2217

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.7
(347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Dwight O’Neal is hands-down the best car salesman I’ve

Dwight O’Neal is hands-down the best car salesman I’ve ever encountered. He is incredibly knowledgeable of the industry and Honda products. Additionally, he is the picture of professionalism. He is approachable, respectful, and kind. He is the reason we chose Gates over competitors.

5.0

Dwight O’Neal is hands-down the best car salesman I’ve

Dwight O’Neal is hands-down the best car salesman I’ve ever encountered. He is incredibly knowledgeable of the industry and Honda products. Additionally, he is the picture of professionalism. He is approachable, respectful, and kind. He is the reason we chose Gates over competitors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Kellie for letting us know how happy you are with Dwight. We agree and are lucky to have him as part of our Gates Honda team. We appreciate you taking the time to share and for choosing us!

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5.0

Our sales person and all of the staff were very kind and

Our sales person and all of the staff were very kind and courteous.. Made our purchase quick and easy.

5.0

Our sales person and all of the staff were very kind and

Our sales person and all of the staff were very kind and courteous.. Made our purchase quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for choosing Gates Honda!

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5.0

Jose Camara helped me through the buying process.

Jose Camara helped me through the buying process. He is very knowledgeable and patient, will recommend him for people who has little experience with car purchasing.

5.0

Jose Camara helped me through the buying process.

Jose Camara helped me through the buying process. He is very knowledgeable and patient, will recommend him for people who has little experience with car purchasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing Gates Honda and thank you for sharing your excellent experience working with Jose!

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5.0

Dom Eubanks is an outstanding Salesman!

Dom Eubanks is an outstanding Salesman! He is respectful, patient and never pushy. He answered questions without trying to sway our decision. I highly recommend Dom Eubanks & Gates Honda!

5.0

Dom Eubanks is an outstanding Salesman!

Dom Eubanks is an outstanding Salesman! He is respectful, patient and never pushy. He answered questions without trying to sway our decision. I highly recommend Dom Eubanks & Gates Honda!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Dom and Gates Honda! We truly appreciate the kind words.

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5.0

Great customer service!

Great customer service! Would recommend to friends and family. Dom was fantastic and made buying a car a great experience.

5.0

Great customer service!

Great customer service! Would recommend to friends and family. Dom was fantastic and made buying a car a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

So glad you had such a great experience working with Dom at Gates Honda and thank you for recommending us to your friends and family!

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3.0

Jose Camara was very helpful.

Jose Camara was very helpful. Haven’t received a $500 check for mistake at closing 4 weeks ago.

3.0

Jose Camara was very helpful.

Jose Camara was very helpful. Haven’t received a $500 check for mistake at closing 4 weeks ago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us know how helpful Jose was. I understand we have have solved the delayed check situation, but if you have any other concerns, please do not hesitate to reach out!

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5.0

Great service, fair prices and friendly.

Great service, fair prices and friendly. Buying a car is a big investment, but this dealership tailors the experience to fit your needs.

5.0

Great service, fair prices and friendly.

Great service, fair prices and friendly. Buying a car is a big investment, but this dealership tailors the experience to fit your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! "Great service, fair prices and friendly" has a nice ring to it and is what we strive for.

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5.0

I visited several different car lots while looking for my

I visited several different car lots while looking for my vehicle and Gates was by far the best environment. Dwight at Gates listened to what i wanted in a car and made sure I was informed, he was so helpful. I’m pretty sure it was record time because the actual paperwork and buying of the vehicle took less than 35 minutes! Highly recommend Dwight at Gates!!

5.0

I visited several different car lots while looking for my

I visited several different car lots while looking for my vehicle and Gates was by far the best environment. Dwight at Gates listened to what i wanted in a car and made sure I was informed, he was so helpful. I’m pretty sure it was record time because the actual paperwork and buying of the vehicle took less than 35 minutes! Highly recommend Dwight at Gates!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Kimberly was exceptional!

Bored and wanted to shop around and get an idea of what type car I’d like to trade for. Kimberly was exceptional. Very knowledgeable. When I’m ready she will definitely be the sales person I want to work with.

5.0

Kimberly was exceptional!

Bored and wanted to shop around and get an idea of what type car I’d like to trade for. Kimberly was exceptional. Very knowledgeable. When I’m ready she will definitely be the sales person I want to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Very polite salesman made getting my new truck a breeze

Very polite salesman made getting my new truck a breeze would recommend anyone to go to gates Honda of Richmond thanks Kyle

5.0

Very polite salesman made getting my new truck a breeze

Very polite salesman made getting my new truck a breeze would recommend anyone to go to gates Honda of Richmond thanks Kyle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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