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Gates Honda

(376 reviews)
Visit Gates Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (877) 290-8942 (877) 290-8942
Used (877) 217-4294 (877) 217-4294
Service (844) 338-9550 (844) 338-9550

Inventory

See all 174 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2006.
The Gates Auto Family is celebrating a century of providing customers throughout Kentucky with quality new cars at fair prices. Gates Honda brings that same excellent service to the Richmond community and our neighbors in Lexington, Frankfort, and Winchester. When you shop with us, you'll see what a difference a family-owned Richmond dealership can make. We want our customers to feel like family, too. Our friendly and knowledgeable sales team will take the time to get to know you and your automotive needs. We'll also answer your questions and address your concerns with honesty and accuracy.

Service center

Phone number (844) 338-9550

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(376 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gates Honda from DealerRater.

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Bruce our car sailsman was very helpful. Helped us find the car we were looking for. Not pushy at all, which I like

Bruce our car sailsman was very helpful. Helped us find the car we were looking for. Not pushy at all, which I like

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Worked with several Honda dealerships in Central Kentucky to find a new Civic. Called Gates Honda and talked with Ariq Skinner, who was more than willing to help out. He quickly got back with me on a price that was hundreds less than other dealerships. We live over an hour away, all paperwork was prepared and ready to go when we got there with no surprises. The entire process was highly professional and very efficient. Will definitely be doing business with them again. Thanks Ariq.

Worked with several Honda dealerships in Central Kentucky to find a new Civic. Called Gates Honda and talked with Ariq Skinner, who was more than willing to help out. He quickly got back with me on a price that was hundreds less than other dealerships. We live over an hour away, all paperwork was prepared and ready to go when we got there with no surprises. The entire process was highly professional and very efficient. Will definitely be doing business with them again. Thanks Ariq.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great salesman. I recommend Bryce Tapp to anyone. He was such a pleasure to deal with. His communication was great and he did what he said he was going to do. The others at the dealership were very friendly also.

Great salesman. I recommend Bryce Tapp to anyone. He was such a pleasure to deal with. His communication was great and he did what he said he was going to do. The others at the dealership were very friendly also.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I have bought 2 new vehicles there and happy with the staff and service as well, I own 3 new Hondas, the last I purchased was a 26 Civic Hybrid, I did ok on the deal, the only issue I had was being told that I was getting the best deal that they have ever given there....I've bought over 20 new vehicles and wasn't born yesterday and don't really like being treated like I don't have a clue

I have bought 2 new vehicles there and happy with the staff and service as well, I own 3 new Hondas, the last I purchased was a 26 Civic Hybrid, I did ok on the deal, the only issue I had was being told that I was getting the best deal that they have ever given there....I've bought over 20 new vehicles and wasn't born yesterday and don't really like being treated like I don't have a clue

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I tried out all three Honda Dealerships in Centrak Kentucky. Gates was without a doubt the superior experience. Purchasing was a hazzle-free & efficient process. Chris House wss excellent. He responded quickly tp all my E-mail inquiries. Would I go back should I ever need another vehicle? Yes I would. Well worth the trip from Lexington.

I tried out all three Honda Dealerships in Centrak Kentucky. Gates was without a doubt the superior experience. Purchasing was a hazzle-free & efficient process. Chris House wss excellent. He responded quickly tp all my E-mail inquiries. Would I go back should I ever need another vehicle? Yes I would. Well worth the trip from Lexington.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent experience. Kris was awesome and I will be returning for any honda purchases i make in the future

Excellent experience. Kris was awesome and I will be returning for any honda purchases i make in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us your feedback! We appreciate your support.

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Chris House was a very professional, knowledgeable, and personable salesman. He made the purchase easy and hassle free. We would recommend Gates Honda and Chris House.

Chris House was a very professional, knowledgeable, and personable salesman. He made the purchase easy and hassle free. We would recommend Gates Honda and Chris House.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review!

Consumer response

Highly recommend Gates Honda dealership

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Have bought four automobiles and been great experience each time very curtious people to deal with.

Have bought four automobiles and been great experience each time very curtious people to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Buyers beware do not buy from here they said they were helping me they did not they screwed me is what they did I traded a 2019 Kia rio love miles well they didn’t give me xxxx for my car I got a 2015 Nissan rogue nice car definitely not worth what I’m pay for it no I’m stuck with the car I can’t even trade it off to get out from under it by the time I pay it off I will pay 40000 for a xxxx 2015 they straight screwed me they didn’t help me at all I feel they took advantage of me

Buyers beware do not buy from here they said they were helping me they did not they screwed me is what they did I traded a 2019 Kia rio love miles well they didn’t give me xxxx for my car I got a 2015 Nissan rogue nice car definitely not worth what I’m pay for it no I’m stuck with the car I can’t even trade it off to get out from under it by the time I pay it off I will pay 40000 for a xxxx 2015 they straight screwed me they didn’t help me at all I feel they took advantage of me

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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We recently had the pleasure of purchasing a vehicle from Gates Honda. Kris King was our sales advisor and was very easy to do business with. From the moment we walked in, the atmosphere was welcoming and attentive. Kris made us feel comfortable, promptly answered all of our questions and put us in a truck that we love! We would recommend Kris without hesitation. One of the Sales Managers, Carl Naillieux, was also accommodating and knowledgeable. We’ve bought several cars from this dealership and what truly made us feel special was how Kris’ General Sales Manager, Matt Slusher, recognized our previous purchases and expressed gratitude for our continued business. Matt took the time to acknowledge our loyalty as a returning customer. This personal touch made a significant difference in our car-buying experience. It’s refreshing to see a dealership that values its customers and goes the extra mile to make them feel appreciated.

We recently had the pleasure of purchasing a vehicle from Gates Honda. Kris King was our sales advisor and was very easy to do business with. From the moment we walked in, the atmosphere was welcoming and attentive. Kris made us feel comfortable, promptly answered all of our questions and put us in a truck that we love! We would recommend Kris without hesitation. One of the Sales Managers, Carl Naillieux, was also accommodating and knowledgeable. We’ve bought several cars from this dealership and what truly made us feel special was how Kris’ General Sales Manager, Matt Slusher, recognized our previous purchases and expressed gratitude for our continued business. Matt took the time to acknowledge our loyalty as a returning customer. This personal touch made a significant difference in our car-buying experience. It’s refreshing to see a dealership that values its customers and goes the extra mile to make them feel appreciated.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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