Skip to main content

Hill-Kelly Dodge Chrysler Jeep RAM

(1,639 reviews)
Visit Hill-Kelly Dodge Chrysler Jeep RAM
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–2:30pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (888) 358-9724 (888) 358-9724
Used (877) 384-2032 (877) 384-2032
Service (888) 703-3356 (888) 703-3356

Reviews

(1,639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hill-Kelly Dodge Chrysler Jeep RAM from DealerRater.

Want to share your experience with this dealership?

Write a review

Jon was exceptional.

Jon was exceptional. Answered all our questions and provided swift service at the time of financing. Highly recommend Jon when you are in the market for your next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex, we're delighted to know Jon provided you with exceptional service at Hill-Kelly Dodge Chrysler Jeep. Thanks for recommending us and enjoy your new vehicle!

The young women who greeted me was exceptional.

The young women who greeted me was exceptional. Service was quick and professional. A good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review, Libby! We're so glad you enjoyed your visit here at Hill-Kelly Dodge Chrysler Jeep and we hope to see you again in the future. Take care!

Great experience

I have bought more cars than I can remember but this might be the best ever! Treated well and with respect and hope they have the next car I want to buy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Chip, we're glad you had top-notch experiences with us at Hill-Kelly Dodge Chrysler Jeep! We appreciate your kind feedback and look forward to helping you with your next purchase. Safe travels until then!

great

great experience from beginning to end...would highly recommend from sales to service and delivery best experience in car buying. loved the reduced paper work and everything was put on a flash drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jon, we're delighted to know you had a great car-buying experience with us at Hill-Kelly Dodge Chrysler Jeep. Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

Vehicle Purchase

Quick and easy. Sales experience and finance was exceptional. The dealership had the vehicle I wanted. Other dealers did not have the car and color I wanted. Trade allowance was good compared to other dealers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Wayne, we're glad to know that you had a seamless experience with us at Hill-Kelly Dodge Chrysler Jeep. It's great to learn that our team was able to provide the exact vehicle you wanted! Thanks for choosing us! Have a great ride!

Attentive service from start to finish!

Attentive service from start to finish! Bridgette, Kathy and Preston were customer focused. We’ll be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

William, it's great to know that Bridgette, Kathy and Preston provided you with attentive service at Hill-Kelly Dodge Chrysler Jeep. We're looking forward to your next visit! Safe travels!

This was my fourth Wrangler and my 3rd purchased from

This was my fourth Wrangler and my 3rd purchased from Hill-Kelly. I was finally able to special order my dream Jeep; a Rubicon with every single option available. It is a strikingly beautiful vehicle! Only a Wrangler owner truly understands that comment! Every day it sat on the lot, potential buyers would ask if it was for sale. Rusty and Will helped me place the order, and they understood my vision and saw to it that it happened! It did take 6 months to get to the dealership but I was made aware by Rusty back in August that there was an impending UAW strike and it would slow down delivery. It was worth the wait! I have no regrets and loved every step of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to know that you had a great experience with Rusty and Will at Hill-Kelly Dodge Chrysler Jeep. It's wonderful to see your patience paid off in getting the dream Wrangler Rubicon! Enjoy every ride, and we'll be here if you need anything else!

Excellent customer service and a pleasure to purchase an

Excellent customer service and a pleasure to purchase an automobile without the hassle! I left extremely happy and would highly recommend this dealership. I worked with Andy Saffold and he was knowledgeable and genuinely interested in meeting my needs without high pressure sales that has become the norm in the industry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brian, we're delighted to know that Andy and our team at Hill-Kelly Dodge Chrysler Jeep made your car buying experience hassle-free. We appreciate the recommendation! Enjoy your new ride!

Best day ever

Deon was an exceptional salesman. He made the entire experience very pleasant. It was such a fun test ride. I didn’t arrive intending to purchase that day but I couldn’t resist, I had to have this Charger. I highly recommend buying from Hill-Kelly, see Deon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're delighted to know that Deon made your purchase experience at Hill-Kelly Dodge Chrysler Jeep a memorable one! We appreciate your recommendation and are glad you enjoyed your test ride. Enjoy cruising in your new Dodge Charger!

Service department is a crap show.

Service department is a crap show. They keep your vehicle much longer than they should regardless if you have an appointment or not. If you have a question, no service advisor or manager will pick up the phone. If you leave a message you will get no return call. Just go somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We strive for timely and efficient communication, so it's disappointing to hear that this is not what you experienced. Your feedback is appreciated and will be discussed with our team so we can take steps to improve. As the Customer Advocate Manager, I invite you to please contact me directly if there are any outstanding questions or concerns that we can address for you. Respectfully, Brandy Pastor - Customer Advocate Manager - 850-696-1497