Reviews
Upon arriving at the dealership everyone was helpful
Upon arriving at the dealership everyone was helpful guiding us to our Sales Representative Prince Ash. We cannot find enough words to express his outstanding approach. He was so helpful, knowledgeable and so kind working with us that we cannot imagine buying another vehicle from anyone else. We liked the 2013 Ram truck we picked out and came to a very fair price quickly. All we want is a fair deal that both sides like. Prince, our sales rep, agreed to take care of a few minor items before delivery and he and the tech team came through perfectly and on time. Prince truly came through for us and when the time comes, made us repeat customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gregg, we are over the moon with this recount of your recent experience here at Hill-Kelly Dodge Chrysler Jeep! What a delightful read, and we are thrilled that Audrey, Prince, and Matt left such as positive, lasting impression. We hope you continue to think of us for your future automotive needs. Congratulations on your 2013 Ram truck, and thanks again!
I went in without an appt but was quickly served anyway.
I went in without an appt but was quickly served anyway. I appreciate the fast, friendly service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad you had fast and friendly service at Hill-Kelly Dodge Chrysler Jeep! We look forward to seeing you again and appreciate your kind review! Thank you!
Great sales man kept me up to on everything.
Great sales man kept me up to on everything. Day of purchase was quick and smooth but unfortunately check engine light came on shortly after purchase and now I'm having to drop alot of money into this vehicle to fix it!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your honest feedback. As the Customer Advocate Manager, I invite you to reach out to our team to discuss this situation further. Thank you, Brandy Pastor - Customer Advocate Manager - 850-696-1497
Worst service department I have ever seen, they have had
Worst service department I have ever seen, they have had my grandson's car for almost 3 months and still have not got it running. Keeps giving him the run around about what is wrong with and why they can't fix it! Would not recommend them to anyone!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great customer service I purchased my Jeep in less than
Great customer service I purchased my Jeep in less than two hours and was out the door.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to have earned your trust and appreciation, and we thank you for recognizing the hard work of our staff. Your review means a lot to us and enjoy the new Jeep! - Hill-Kelly Dodge Chrysler Jeep
Service with a smile
The services and scheduled maintenance that was performed on my truck was great! My service representative kept me informed and updated throughout the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the five stars, Steve! We're glad to hear that your service appointment here at Hill-Kelly Dodge Chrysler Jeep was such a positive one. We hope to see you back for all of your future automotive needs!
Service advisor did a great job taking care of my
Service advisor did a great job taking care of my daughter’s Jeep. Very thorough and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting the Hill-Kelly Dodge Chrysler Jeep team with your daughter's vehicle! We appreciate the kind feedback and hope we can be of service again in the future!
Amazing Service
Bambi greeted us upon entry into the Express Lane for an oil change, tire rotation, and wiper blade replacement. She carefully looked over our vehicle and took down pertinent data and answered our questions. The wait wasn’t bad at all and had a great time mingling with the other customers in the waiting area. In and out in no time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your review! We're so happy that Bambi provided you with an excellent purchase experience! We look forward to seeing you next time at Hill-Kelly Dodge Chrysler Jeep!
Wonderful experience.
Wonderful experience. Would buy from them again. Bo Simmons was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for giving Bo & the team an opportunity to serve you! We hope to see you again next time here at Hill-Kelly Dodge Chrysler Jeep!
I've always received excellent, polite service.
I've always received excellent, polite service. It's very nice that there are female service managers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting our team at Hill-Kelly Dodge Chrysler Jeep!