Reviews
My experience with Ron Bouchard KIA has been excellent
My experience with Ron Bouchard KIA has been excellent for purchasing a new car and for service. They are fair, honest and pleasant to deal with. I have dealt wirh Andy who is now in service and was also in sales. He is a true professional. Barry from Ashland
My experience with Ron Bouchard KIA has been excellent
My experience with Ron Bouchard KIA has been excellent for purchasing a new car and for service. They are fair, honest and pleasant to deal with. I have dealt wirh Andy who is now in service and was also in sales. He is a true professional. Barry from Ashland
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.
I had a great experience buying my new Carnival here.
I had a great experience buying my new Carnival here. Ian and Tyler helped get the deal done quickly with no back and forth, and Chris in finance was awesome. Tyler was great at explaining the features in my new car to get me on my way. This team made buying a new car so painless and it was honestly refreshing how easy the process was compared to the last time I bought a car!
I had a great experience buying my new Carnival here.
I had a great experience buying my new Carnival here. Ian and Tyler helped get the deal done quickly with no back and forth, and Chris in finance was awesome. Tyler was great at explaining the features in my new car to get me on my way. This team made buying a new car so painless and it was honestly refreshing how easy the process was compared to the last time I bought a car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!
Fantastic service and very knowledgeable staff!
Fantastic service and very knowledgeable staff!! Trade in value was VERY fair, and car was ready same day I went there!!
Fantastic service and very knowledgeable staff!
Fantastic service and very knowledgeable staff!! Trade in value was VERY fair, and car was ready same day I went there!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the great review and your business! Enjoy your new vehicle!
I was very pleased with everyone at the dealership when
I was very pleased with everyone at the dealership when negotiating and settling on the purchase of the 2020 Subaru Forester. No pressure, honest help from Tyler the salesman, the sales manager and the finance manager. I will definitely choose this dealership for future purchases.
I was very pleased with everyone at the dealership when
I was very pleased with everyone at the dealership when negotiating and settling on the purchase of the 2020 Subaru Forester. No pressure, honest help from Tyler the salesman, the sales manager and the finance manager. I will definitely choose this dealership for future purchases.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review and your business! Our team wishes you all the best with your vehicle, and we are here to help with any future needs. See you next time!
Knowledgeable.
Knowledgeable. Friendly and fair sales people. Very satisfied with my experience and would suggest this dealership to anyone and everyone
Knowledgeable.
Knowledgeable. Friendly and fair sales people. Very satisfied with my experience and would suggest this dealership to anyone and everyone
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the outstanding rating, Beverly! Our team enjoyed having you here, and we look forward to your next visit.
I had a really great experience purchasing our telluride
I had a really great experience purchasing our telluride from the dealership. They communicated consistently but too often, they told me what was in stock accurately, and they were professional and fair during the purchase process.
I had a really great experience purchasing our telluride
I had a really great experience purchasing our telluride from the dealership. They communicated consistently but too often, they told me what was in stock accurately, and they were professional and fair during the purchase process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again, Melissa!
The employees were well trained at there jobs and made
The employees were well trained at there jobs and made our buying car experience a pleasure
The employees were well trained at there jobs and made
The employees were well trained at there jobs and made our buying car experience a pleasure
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review and your business! Our team truly enjoyed having you here, and we wish you many happy, safe miles!
Great customer service!
Great customer service!! Keith went above and beyond to get me the car i was looking for!!!
Great customer service!
Great customer service!! Keith went above and beyond to get me the car i was looking for!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share this with us! We truly appreciate your business, and our team hopes to see you again!
Terrible Service Experience, but Great Sales Rep I
Terrible Service Experience, but Great Sales Rep I bought my car from Jackie, and she was an absolute angel! She answered all my questions and made the buying process smooth. Even after the sale, when I was having issues with the service department, I texted her, and she was able to speak with them and get me some answers—something I struggled to do on my own. Unfortunately, my experience with the service department was awful. Just 16 days after getting the car, the heater broke. I was told it would take a maximum of two days to fix, but it ended up taking two months. I was only offered a loaner car after I mentioned I was considering canceling my contract. Getting updates was a nightmare—I had to call multiple times a day, and no one ever picked up or returned my calls. When I finally got my car back, the heater was working, but new issues had appeared: the auto-hold button, backup camera, and ignition indicator light were not working. I have called four times over the past two weeks, and still, no one has called me back. While Jackie was amazing, the service department’s lack of communication and accountability was beyond frustrating. I wouldn’t recommend dealing with them.
Terrible Service Experience, but Great Sales Rep I
Terrible Service Experience, but Great Sales Rep I bought my car from Jackie, and she was an absolute angel! She answered all my questions and made the buying process smooth. Even after the sale, when I was having issues with the service department, I texted her, and she was able to speak with them and get me some answers—something I struggled to do on my own. Unfortunately, my experience with the service department was awful. Just 16 days after getting the car, the heater broke. I was told it would take a maximum of two days to fix, but it ended up taking two months. I was only offered a loaner car after I mentioned I was considering canceling my contract. Getting updates was a nightmare—I had to call multiple times a day, and no one ever picked up or returned my calls. When I finally got my car back, the heater was working, but new issues had appeared: the auto-hold button, backup camera, and ignition indicator light were not working. I have called four times over the past two weeks, and still, no one has called me back. While Jackie was amazing, the service department’s lack of communication and accountability was beyond frustrating. I wouldn’t recommend dealing with them.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We strive to provide every customer with the 5-star service they deserve, and we are disappointed to hear about your recent visit. While the availability of OEM parts if often beyond our control, consistent communication from our team should be expected. We will discuss this feedback with our service department, and use it as a coaching opportunity. We appreciate your loyalty, and we hope to have the chance to earn your business again. If you would like to discuss further, please feel free to call me. - Jim Kane at 978-345-1800
My wife and I just recently purchased aka lease a 2025
My wife and I just recently purchased aka lease a 2025 sorento our salesman, tommy as well as keith.And everybody in the finance department that helped us purchase this vehicle we thank them dearly i would definitely recommend anybody named a new vehicle to go see them, they will do everything in their power to get you into something you would want. We'll definitely be getting our next vehicle from them.When the time comes
My wife and I just recently purchased aka lease a 2025
My wife and I just recently purchased aka lease a 2025 sorento our salesman, tommy as well as keith.And everybody in the finance department that helped us purchase this vehicle we thank them dearly i would definitely recommend anybody named a new vehicle to go see them, they will do everything in their power to get you into something you would want. We'll definitely be getting our next vehicle from them.When the time comes
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
