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Smail Honda

(1,237 reviews)
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award

Reviews

(1,237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smail Honda from DealerRater.

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Service at Smail auto is great.

Service at Smail auto is great. I had a dead battery and they replaced it for me without an appointment. Troy and all of the guys are so friendly and nice. They explain everything. And a shout out to Taylor who was helping out with Troy and she was from the Kia dealership. Thank you to everyone there. Merry Christmas and happy New Year!!!!! Rose Naccarato

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I’ve been with this Smail Honda dealership for 34 years

I’ve been with this Smail Honda dealership for 34 years and have purchased 11 Hondas. Bought every single one from Tom Sylvester. He’s the best and we trust him 100%. He makes buying a vehicle enjoyable and so easy with zero hassle. We’ve also used Smail Honda Service for 34 years. Brandon and Frank are awesome. They are all like family and it’s nice to have a place we can trust. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Highly satisfied with all the service I received today.

Highly satisfied with all the service I received today. Everything was explained in detail including the costs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Completes maintenance quickly and efficiently.

Completes maintenance quickly and efficiently. And and and and and and and and and that's all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They did an excellent job servicing our Honda.

They did an excellent job servicing our Honda. They also pointed out additional things that needed to be addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Made an appointment , took the car in, had the required

Made an appointment , took the car in, had the required work performed. was a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Carlos M.

Carlos M. is a great sales associate he was very helpful and knowledgeable about the Honda I wanted. He was able to give me the information I needed and was able to get me to fill out an online application to make sure I get a great rate. The car was ready and I was able to get in and out fast of the dealership because he was highly organized. Thank you Carlos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They did a great job all around thank you very much to

They did a great job all around thank you very much to everyone for everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Staff always courteous, thorough.

Staff always courteous, thorough. Work always completed as promised. I appreciate the complementary cleaning when weather is cooperative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a great experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Service was great, as usual.

Service was great, as usual. Work done quickly and well. Staff is always friendly and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day