Reviews
Mohamed the service advisor was friendly and attentive and helpful in not only getting me checked in on arrival, but was an advocate for my first service oil change charge. Very much appreciated. He told me the service would be completed by 10am and he was right on time. Well done! Harold
Mohamed the service advisor was friendly and attentive and helpful in not only getting me checked in on arrival, but was an advocate for my first service oil change charge. Very much appreciated. He told me the service would be completed by 10am and he was right on time. Well done! Harold
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Harold, we are grateful for your feedback on Mohamed and the team! Thank you for choosing Honda Marysville. We look forward to assisting you again in the future!
Great service, timely and friendly. I am impressed with the cleanliness, professionalism and efficiency. Definitely recommend the dealership and service team.
Great service, timely and friendly. I am impressed with the cleanliness, professionalism and efficiency. Definitely recommend the dealership and service team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fast service, easy scheduling options, and repair was less than we had expected, in particular after an air conditioning issue was free of charge.
Fast service, easy scheduling options, and repair was less than we had expected, in particular after an air conditioning issue was free of charge.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so grateful for your feedback! It's wonderful to hear that your repair was less than expected and that our team took such great care of you. We hope to welcome you back to Honda Marysville Service Center down the road!
Service was great! Slower than usual but they were very busy. Waiting area nice and clean
Service was great! Slower than usual but they were very busy. Waiting area nice and clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Donna, for stopping by to leave Honda Marysville a wonderful review!
The service is good but their prices are too high. I think their labor rate and some of their parts costs are ridiculous
The service is good but their prices are too high. I think their labor rate and some of their parts costs are ridiculous
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your thoughts! We’re glad to hear you’re happy with our service, and we will keep your feedback about our prices in mind. Please visit us again at Honda Marysville!
Experience was good. Was met promptly and it was handled very very well. Outcome as expected.
Experience was good. Was met promptly and it was handled very very well. Outcome as expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Steve, thank you for sharing your feedback with us. We are so glad to hear that you had a positive experience at Honda Marysville and that our team was able to meet you promptly and address your needs effectively. We appreciate your business and look forward to serving you again!
It’s usually a pleasant experience when visiting. I had a new person helping me this visit and his name was David. He did an excellent job. The visits prior they fixed a recall on the sound system which had no issues until the fix and now they have yet to correct the intermittent sound outages, drops, system boots and connections. Hopefully they will get the car back in there and get it corrected. Bought brand new in 2023 with home delivery.
It’s usually a pleasant experience when visiting. I had a new person helping me this visit and his name was David. He did an excellent job. The visits prior they fixed a recall on the sound system which had no issues until the fix and now they have yet to correct the intermittent sound outages, drops, system boots and connections. Hopefully they will get the car back in there and get it corrected. Bought brand new in 2023 with home delivery.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Angela, thank you for sharing your positive feedback about David and the team at Honda Marysville. We're glad your visits are usually pleasant, although we apologize for the ongoing sound system issue. We hope to resolve it promptly. Safe travels!
Very thorough always. We bought the car here and always have it serviced here if possible. Comfortable waiting area, and it is always good to visit with our salesman, Chris Askew.
Very thorough always. We bought the car here and always have it serviced here if possible. Comfortable waiting area, and it is always good to visit with our salesman, Chris Askew.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing from repeat customers! Thank you for trusting the Honda Marysville service department with your business. It's an honor to work with you, and we hope to see you and your Honda back again down the road!
Had a fantastic experience at Honda Marysville. Great customer service from April. She was awesome throughout the process!!
Had a fantastic experience at Honda Marysville. Great customer service from April. She was awesome throughout the process!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Laurie, we're glad to hear you had a fantastic experience with April at Honda Marysville! We look forward to seeing you again. Safe travels!
Faran was phenomenal. He took what we told him we would like and he delivered. We are very happy with our selection and will definitely come back and refer family and friends. ♥️
Faran was phenomenal. He took what we told him we would like and he delivered. We are very happy with our selection and will definitely come back and refer family and friends. ♥️
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jennifer, thank you for sharing your wonderful experience with Faran! It was a pleasure having you at Honda Marysville. Here’s to many miles ahead! Safe travels!