Sandy Sansing Mazda

I cannot thank Matt at Sandy Sansing enough for what he did for me during a very difficult time in my life. When I truly needed help, he stepped up in a way that very few people would have. He sold me a vehicle that I feel incredibly lucky to have, especially when most others wouldn’t have been nearly as helpful, receptive, or understanding of my situation. From start to finish, Matt was open, efficient, and professional — but what really stood out was his positive attitude. He handled everything with a genuine smile and a great personality that made a stressful situation feel manageable. I never once felt judged or brushed off. Instead, I felt supported and valued. If you’re looking for someone who truly cares and goes the extra mile, Matt is that person. I’m beyond grateful for his help and highly recommend working with him.

The service personnel Annie Nguyen. at the front desk was awesome!She listened and showed genuine concern by answering our questions and for providing my daughter and I all the information we needed to ensure that we would get the service that needed to be done to my vehicle! Thanks again Ms Nguyen!!!!

The sales team here is incredibly helpful, and they did everything to get me taken care of. I now have a car I love, and Sandy Sansing worked with me to get me a great price! Ken was the best.

Sandy Sansing Mazda in Pensacola always provides quality work. There is a bit of a wait, but I always leave feeling good about my car. I really like how your car is right at the door waiting for you, and I don't have to track it down in the parking lot. They do good work here!

We had a great experience. We took our CX-5 in for routine maintenance plus replacing four tires, alignment and balancing. Annie was great, very courteous and professional, and kept us informed every step of the repair process. She offered a loaner which helped us. Doug, the tech who worked on our vehicle, was also very thorough and professional walking us through everything that needed to be done. Overall, I trust Samsung Mazda to perform the work necessary.

They were so very fast and so so amazing! Very one was also incredibly nice and welcoming

Got to service line and waited in my car, no one came to meet me. Went inside and spoke to service representative about my appointment. At 9:44, appointment was at 9 am got first communication about the car. Was done aprox 10:15 am. The service representative quickly explained to me what the problem was and the solution.

Sandy Sansing Mazda provided hands down the best and easiest car-buying experience I’ve ever had. Kit and Paul were absolutely amazing from start to finish, making the entire process seamless and stress-free. They went above and beyond to help me get into my new car. I highly recommend stopping by and asking for them!

I use Sandy Sansing Mazda for servicing my Mazda CX-9. The staff is very nice and friendly. My Service Advisor Annie Nguyen, listened patiently to my concerns about my vehicle and explained in detail about what was happening with my vehicle and the results of the servicing. Even while I was waiting in the customer waiting room, the staff who came through were polite and welcoming. I will definitely keep using Sandy Sansing Mazda for my vehicle servicing in the future.

Excellent customer service. Honest fair pricing. No pressure to do anything extra. Overall a pleasant experience.