Sandy Sansing Mazda

Service department is efficient, and they don’t try to sell you any unnecessary services.

I’m glad Jewel was the one we met at Sandy Sansing Mazda. She was very professional and was every bit the person we were hoping for as our car salesperson. It was a pressure-free and we had a great experience with her. I highly recommend seek her out if you come to Sandy Sansing Mazda. Thanks Jewel!

I recently purchased a vehicle from Sandy Sansing Mazda and had the best car-buying experience I’ve had in 25 years. From start to finish, everything was smooth, efficient, and stress-free. Keith Lanier was my salesman, and he provided excellent service throughout the entire process. He was prompt in his responses, listened to what I was looking for, and worked with me to get the deal I was asking for. I truly appreciated his professionalism and dedication to making the experience easy and enjoyable. Demarcus was also incredibly helpful in finalizing the deal and ensuring everything went off without a hitch. What impressed me the most was that we were able to complete almost everything online—when I arrived at the dealership, I was in and out in just 15 minutes. It was by far the quickest and most pleasant car-buying experience I’ve ever had. I highly recommend Sandy Sansing Mazda, especially if you value efficiency, transparency, and top-notch customer service. Ask for Keith—you won’t be disappointed!

Great salesperson, they get back to you as quickly as possible. They are not just after the selling of a vehicle but to make sure you leave with what you really want. They work with you through the whole process.

Great service. I would definitely visit their site again. My car was taken care of in a prompt and professional manner.

Jewel and the dealership has been very professional and it has been a pleasant experience.

Will Never Buy from Any Sandy Sansing Dealership Again Our experience with Sandy Sansing Mazda was awful, and I will never purchase from any of their dealerships again. They have absolutely no understanding of how to properly handle military members. We spent 5 hours at the DMV to get a paper signed, only to be told at the front of the line that the dealership should have and could have handled this themselves. For two days straight, Demarcus, the manager, refused to listen to us and kept insisting we were wrong, even though we knew how to handle the situation. In the end, we were right the entire time. On top of that, Demarcus antagonized my husband, who has PTSD. When my husband became frustrated, Demarcus responded with “oh wow” and “really?” He even said, “You asked for me to come speak with you, and now you disrespect me?” Pushing my husband to the brink, Demarcus then told him to leave. How were we supposed to leave without knowing if the car was legally ours? We ended up going to another dealership after the DMV, where a quick Google search showed us all we needed to do was provide our current military orders. The level of incompetence and disregard for military customers at Sandy Sansing is unacceptable. I will be sure to share this experience with everyone I know.

Worst New Car Experience Ever – Do Not Buy From Sandy Sansing Mazda! As a military member, I’ve purchased several cars privately without issue, but my experience with Sandy Sansing Mazda was by far the worst new car experience ever. After trading in my vehicle, we were told we couldn’t take our new car until we provided unnecessary paperwork, even though we knew better. The manager, Demarcus, was rude, unhelpful, and completely unprofessional. They made us run around to the DMV for hours, only to be told the dealership should have handled the paperwork. We had to go back and essentially teach them how to do their job. Suddenly, after two days of arguing and even consulting another dealership for advice, the deal was “good to go.” I finally just lost my temper and all Demarcus could do is be a narcissistic xxxxx and anger me further with saying "oh wow/Really" "you asked for me to come out and speak with you and now you disrespect me?". Proceeding with that I needed to leave.(leave in what car) I tell him repeatedly to call the cops if I’m trespassing and he fails to do so. At this point the cop could at least give me a ride home since I’m without a car. When we finally got the car, it had a stained headliner, a coffee mug stain on the dash, and the accessories we ordered (floor mats and mud guards) weren’t installed. I had to install them myself, which is completely unacceptable when purchasing a brand-new car with accessories. To top it off, after they realized we were right, Demarcus had Keith tell me “thank you for your service.” That was all I got after a day and a half of frustration and wasted time. I will be sure to warn all my friends, family, and fellow military members to NEVER purchase from Sandy Sansing Mazda or any of their dealerships. This was an awful experience, and I highly recommend you avoid them at all costs

Service is efficient and reliable. Staff is extremely friendly. We spend the winter near Pensacola and have our Mazda serviced before returning home. Highly recommend.

We were very happy with our experience with Sandy Sansing Mazda and their staff! From the salesman to the closer. Everyone was very helpful and listened to our needs. I would highly recommend Sandy Sansing Mazda and their staff for you all you car needs.